ابحث عن فنادق بالقرب من مركز باتريك هنري التجاري، في نيوبورت نيوز من SAR 259

"Clean rooms. Good breakfast."

"Room clean, hotel and staff great! Did not like that had to pay for breakfast, should be included."

"Not one complaint. I'll be coming back!"

"All then staff were very courteous and professional."

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"Please avoid this property at all costs. There were mouse droppings in the room. The cleaning staff did not clean the room when requested. The hotel does not ahve enough linen for all the rooms. Also the hotel does not have enough Towels as well. I came back to my room one afternoon and found that the hand towels were missing. The cleaning staff had come in and taken away all the hand towels, probably they were needed in another room. The Reception staff was very nice and polite, the breakfast...

"Would have been nice if we were notified of the elevator was broken. Up on 3rd floor had to carry 5 suitcases and a cooler down 3 flights. With cleaning staff laughing about it"

"The staff was very polite however,, the room we stayed in was pet friendly in which we were not aware of and when we arrived the smell was horrible and we were told it was because of the carpet cleaning. The carpet was wet our entire four day stay. The sheets were damp so we had to use the hairdryer to dry them ourselves. Light bulb was out in the bathroom and the water pressure in the shower was not conducive for showering. We were in a handicapped accessible room and we did not need that. By...

"Property wast terrible"

"The breakfast staff was exceptional!"

"Everything is good 👍"

"The Microtel needs a lot of work, very run down. I would not stay here again. I felt it was dirty."

"Last min check in and the front desk clerk made my check in so smooth.. and he was very kind!!"

"They screwed up my bill and charged my debit card 464 dollars"

"The people here are nice, but don't expect 5 star service, its just not that kind of place. Room was constantly damp and dank, the bathroom was rough (loud fan that was clearly broken, there was leaking water in multiple places), trash bags in the hallways leaning up against vents? Bugs in random places. I really don't like leaving bad reviews but this was not a place I'd return to without a lot of work being done to it, but I won't hold my breath."

"Friendly, helpful staff and comfortable rooms. Breakfast was just ok (very basic, though the waffle stations were good) and the amenities were also ok. I just wish there weren't as many maintenance things with our sink and the coffee and juice dispensers in the dining area. There are decent restaurants and shops nearby. I'd rebook here if going back to Newport News."

"Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not...

"The front desk worker was very rude!! They do a no refund policy to force you to pay all of there hidden fees. I booked a smoking room online to get there and be told “from her end it saids nonsmoking” so I would have to pay them a 50$ deposit or pay them a extra 25$ to get it switched to a smoking room even though I booked a smoking room so I basically paid 93 dollars for a room that was suppose to be 68$. They also have a 1$ deposit for room keys. The microwave and fridge was dirty. Someone...

"It was everything we hoped for."

"Great atmosphere!! Rooms a better dated but work. Great local from city center. Resort feel. just need a of work on the carpet on the 1st floor. Burger joint was awesome. Place is Best kept secret."