"Exceptional staff and service! "

"Oh my word, this was the most incredible hotel for our 30th anniversary in London!!! From the beautiful rooms to the incredible kind staff to John the doorman and Hana and Joe at the front desk, so incredible. We are so grateful.!!! Jonah was sooo helpful and kind with everything especially bringing me coffee one early morning!!! Thank you so much to Rubens at the Palace for going up and beyond to help us celebrate, we are so grateful to you. We wish God’s richest Blessings on you and your...

"The service at this unique boutique hotel was second to none. Everyone, from the housekeeping to the management was courteous and helpful and went above and beyond. We will be highly recommending this property to our friends and family."

"Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small..."

"Very good"