"Great staff! The young lady at the front desk was able to accommodate our unexpected early arrival without any major conflict. We were lucky there was an available room! :-) The room was clean; however, we were not provided with wash cloths. We ( my husband and I ) managed by using the hand towels."

"Terrible front desk staff. Laundry facilities don’t work. When you tell them it’s hard for you to take stairs, they make sure you have to take the most stairs to get to your room. Pack light! Those stairs are no joke, especially with liggage"

"This hotel is about expectation management. It was the cheapest thing available with free cancelation and "decent" reviews. The staff was friendly and helpful. The bed was comfortable and there were plenty of pillows. The room was large - probably unnecessarily large. On the negative side, there was an obvious funk to the hotel. There is a bar/restaurant next door and people were loud well into the night. The toilet flush is weak, and I had to get a plunger to help. I only needed a place...

"The floor in our room was pretty dirty. Got black feet from walking on it. Beds were super comfortable. Front desk was super helpful. "