"Lack of gym and the paid gym was not good"

"beautiful property. having to use the bellhop delayed our unpacking by 30 min. just carry your own bags. the valet was not included and they wanted $50 per day for the stay. at $900 a night we didn't expect to wait 10 min at the front desk to check in. but they did find a room for us an hour early allowing has to make our busy schedule. on check out we were billed an additional $60 amenities fee. we got them to reverse it but it took another 10 min for them to print a physical copy and...

"We really enjoyed our stay at this hotel because it was very clean and modern and the rooms were extremely nice and a incredibly short walk to Ghirardelli Square where there are many shops and fun experiences overall 9.5 out of 10"