"Excellent service and an absolutely amazing property! Such a surreal experince, highly recommend! "

"今まで沢山のホテルに宿泊しましたがこれ以上丁寧でスタッフも感じが良いホテルはありません。 又横浜に来た時あるには利用させて頂きます。 "

"Yes"

"We have a lovely stay at the New Grand. The staff was so helpful, and the accommodations were great. The small double room was spacious. Perfect location with easy access to transportation. We would stay here again!"

"Clean room and quiet."

"モーニングは落ち着いて素敵な空間で食べられました"

"Everything was wonderful!"

"Excellent facility with beautifully curated and serene setting. The staff were professional, friendly and helpful. The rooms were well thought through and we especially enjoyed the views of the street/city and the tea and coffee station. Lastly the Muji cafe was a surprisingly tasty breakfast option and worth including as part of the stay package. We’ll be looking forward to staying at future Metropolitans and certainly keen to return to the one in Kamakura again. "