Find all hotels by Independent in Monticello, IL

"It took 30 minutes to get the water warm. We had no water in our room for the coffee maker. Also a lot of hallway noise."

"Everything was great"

"clean eoom g"

"A great hotel with all the high-end amenities but with a boutique vibe. Truly a gem in the C-U area. But please note that even though the hotel has "extended parking on-site" and a "24hr free roundtrip airport shuttle," it is not a "park-stay-fly" hotel. When I checked in, I asked about the extended parking, which was confirmed by the front desk. I also asked about the airport shuttle, specifically taking me to the airport the next morning and picking me up from the airport 5 days later. All of that was confirmed, including my flight details and my departure and arrival dates. It was only the next morning that the manager repeatedly informed me that they would tow my car away if they saw it in the lot at the same spot for a few days. I now understand that the "extended parking" only applies if you are also staying at the hotel for an extended period, and the shuttle is intended for guests who do not have a car, not as a convenience for guests who stay and park at the hotel. The manager was gracious enough to let me pass this one time, but I won't plan on this in the future. Too bad, as it soured my experience at the hotel. Side note, to quell the hotel management's concerns, I am clearly not a college student bound for a spring break destination. I am a 60-year-old senior executive, traveling to visit my 87-year-old mother. I truly hope my car is still in the "extended on-site parking" lot when I return. "

"Great stopping point when traveling "

"Only 1 key card worked and was almost locked out. We located 1 bedroom's remote control as we were preparing to leave (on the floor behind the bathroom door) and never found the second. Expected slightly better kitchen arrangements. There were lumps of burned ash in the oven which made us question usage."

"You could smell cigarette smoke in the room the bed was worn down and the remote didn’t work despite getting it switched "

"Unsafe and unacceptable. My daughter cut her foot on glass in the room, and there were pills left on the floor. Clearly not cleaned properly. Management was dismissive and told me to go through Expedia instead of taking responsibility. Would not recommend. "

"Clean, friendly and nice breakfast "