"Great location, large rooms for London "

"Yes, our room was very nice and clean. Staff was gracious and helpful. We used the gym daily and found it to be small, but the equipment we used was always available."

"The property is habitable and is in good shape, I must say is lovely to be there."

"This hotel is dated but the staff and proximity to London’s theatre district more than made up for its lack of modernization. This is a grand old broad with new outfits - including a not so finished fitness center, pop up restaurant and lovely bar. "

"Amazing staff especially Serena on reception who was very welcoming and friendly and made us feel like very special guests . Lovely modern hotel "

"The staff is professional, courteous, warm and welcoming. The cleaning staff did a horrible job overall (they do not vacuum the rug under the table, they did not clean the bathroom properly, nor did they make the beds properly. Also, the sheets had clear visible signs of being unclean and they did not change the sheets. I believe that it's certain days that they change the sheets. Yuck!!! And this place is not cheap, so a big thumbs down to the cleaning staff. The food variety could be...