ابحث عن فنادق بالقرب من منزل ماتياس هام، في دوبوك من SAR 227

"Place is new, modern and clean. Staff needs better management. I called to request a steamer and was told I had to get it from the front desk. Once I get there they couldn’t find the steamers and said they would arrange for someone to bring one to our room. We requested extra towels and that also took at least half an hour to arrive. Staff were on their personal phones, some had a very unprofessional, unkept appearance. The cafe was okay. One barista was great but the next night a different...

"Friendly helpful staff. Very gracious in helping my elderly mother."

"Nice place, really great breakfast!"

"Very nice hotel that we had stayed at a number of years ago. Clean rooms with a classy vibe. Could use a little touching up with some painting here & there. The one issue we had was that the thermostat did not work per the instructions on said thermostat."

"Great stay"

"Breakfasts were outstanding. Staff straightened up the room and gave fresh towels each day. Loved the deck outside overlooking a beautiful lake area. Saw deer."

"The service is excellent, but the mattresses and sofa bed are in poor condition—the sofa bed is broken. The room is not worth the price I paid; it was an unpleasant experience. I would rate the person who handled our check-in 10 stars, but I would rate the customer service of the person at check-out as 4 stars."

"Staff stated they would refund my night I did stay but never did,"

"The decor was nice and home. Abe the establishment was very clean."

"Breakfast was good."

"When we walked into our hotel room it smelled clean and fresh which was very welcoming. The room was clean as was the hotel overall. There were a good selection of breakfast items. My only complaint would be that certain breakfast items were out, such as syrup for the waffles and toppings for the oatmeal."

"*"

"It was nice to have breakfast every morning"

"Room had damage to walls, loose floor tiles in the bathroom, water damage on the ceiling in the bathroom, and the thermostat did not control the temperature. For 250 a night I would expect the rooms to be taken care of."

"Pool and attached bar were nice"

"Our room smelt like dog. I ask the desk clerk if they had designated rooms for animals. Her reply was I’m pretty sure every room has had a dog in it🙄 Not ok with that."

"We had a reasonably nice stay at this hotel, which is on the western side of Dubuque and has an indoor pool and hot tub. The property was well kept and the room and public areas were clean. The beds were comfortable and there were ample electrical outlets. Plenty of counter space in the bathroom. There was no vent in bathroom and the refrigerator had problems: one front leg was missing, the freezer compartment was thick with frost, and the thermostat dial was missing. Since the desk clerk...

"Clean property at a great price quiet rooms, comfortable bed. I would stay here again."

"Property needs to be renovated and the outside needs some proper landscaping. Front desk was not there. Had to wait 5 minutes after dialing the number and ringing. Room clean and beds comfortable."