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"We arrived to no one around and after walking around the property finally saw an envelope with our name on it and our key. Our room smelt moldy and damp. The carpet was dirty and the walls were peeling. The beds were very uncomfortable. It was shocking to see after such a high rating. The yard was unkempt and there was a general air of neglect about the whole place. "

"Beautiful, comfortable boutique hotel stay with exceptional staff. Marie was wonderful, acquainted us with the history of the Castle and the wonderful hotel amenities. She even assisted us with extending our stay. Can’t wait to return for a summer visit! 5 star and a highlight of our South Wales adventure!"

"All"

"The view from our room was great."

"Nice historic hotel in beautiful little town. Comfortable bed and nice shower."

"The breakfasts were scrumptious. The beach was just below our room, with extensive views across the Cleddau estuary, with 2 swans coming in and out with the tides. The hotel staff were helpful, knowledgeable and eager to ensure our stay was comfortable and memorable. "

"Peaceful setting , friendly staff and well situated "

"Beautifully remodeled seaview room. Appreciated the nice shower and toiletries. Breakfast was provided the evening before in a cooler. All needed items were thoughtfully provided. Self-check in and out easy and the directions were clear. Dinner in the pub was also quite tasty."

"Pleasantly surprised, wouldn’t have thought to choose a YHA in the past but price for a private en-suite room was very reasonable. Cafe on site, well stocked kitchen for self-catering, free parking and short walk to the beach. Later check in than I’m used to (5pm) was the only downside. "

"Nobody at the property when we arrived, had to wait 10 minutes for the housekeeping lady to arrive. She was great and very apologetic. Room was freezing on arrival."

"Good place to stay for friends in milford haven "

"Spacious single room. Decor a little dated. Breakfast good size and served fresh. Friendly staff."

"Very good value"

"Very well placed for those arriving from Ireland on the late night ferry to sleep before travelling on. Good clean comfortable room with good shower, tea/coffee making facilities and take away breakfast available - but the room did smell of bad drains."

"Great location within walking distance of Main Street. Quaint property. Room was spacious and clean"

"The service was great, though my suggestion is that it is difficult to pair with an extended stay when you booked a short stay. The long-stay owners were extremely loud on the last day. Overall, a three-star from me, just because the service was good."

"Lovely place to unwind, amazing shower. Convenient. Friendly owner."

"The place had a lot of potential, it just felt neglected and unloved. They had gone to a lot of effort to supply breakfast items in the shared kitchen and it was obviously visited each day by a host as it was tidied and rubbish cleared but some cupboards had random packets and crumbs,the salt and pepper pots were dirty and sticky. It just needs a bit deeper clean and there was piles of rubbish just outside the kitchen. The room was also a bit tired. Beds were comfy and there was tea, coffee,...