"Do not expect that your room will be cleaned daily. I expected to come back to a clean room with fresh towels and linen and was advised AFTER THE FACT that I would need to request this. Not what I am used to. Location of the hotel was PERFECT"

"Refrigerator in room was broken"

"Always nice to stay at this property when visiting my Penn student. The bed was super comfortable but the bathroom was a little shabby this time. Also didn’t have cash for valet tip and asked the front desk if there was a cash machine. It was down due to building maintenance. She didn’t inform me the valets can accept Venmo. I was so worried I wouldn’t be able to tip!"