"Unfortunately we were put in a room that faces the road where there are ongoing roadworks. These went on all through the night, we gave up at 7 am and went for breakfast then headed straight home. The lorries were constantly back and forth with reversing alarms going. I have complained to premier inn but they accept no responsibility for placing guests in rooms while this work continues. Avoid Waterloo Street Birmingham for the time being."

"Great location for the city center. Clean rooms and the breakfast was great!"

"worst hotel ever. It is rooms not a hotel. The hotel servicr is not here"

"Room"

"Hotel is in a good location ( near train station ) + local buses for travel all around the west midlands and beyond. Hotel is clean and quiet. You really do not interact with staff as they are only there ( if needed) upon check in."

"Good experience at check-in. Room was very clean. They set up an extra bed for the family"

"La habitación era cómoda y limpia"