"Absolutely awful. No housekeeping despite our requests during our entire stay. We could not even get a hold of staff as no one was at the reception or restaurant. We had to phone the hotel via the general number online and ask to be put through to the hotel chain. Extremely poor cleanliness, there were stains all over the bedsheets, chairs and a strong odour of urine in the room, carpets and bathroom. Filthy toilet, grubby bedroom and all surfaces were full of stains and spillages. The towels...