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"Location and ambiance."

"Beautiful accommodation a d staff great"

"This was a hi-lite in our trip as the "Gardeners Cottage" was cute and clean. Very interesting history and the "rose gardens" are not to be missed. Very nice. Thx."

"Very Clean, quite and safe location with ample parking space."

"Clean room, charming house with a nice mix of traditional and modern. Excellent breakfast. At first the lack of staff unnerved me but help was easily available and so friendly."

"Very clean, staff super helpful and friendly "

"A wonderful two night stay at this clean and perfectly located property. Communication and support from the staff was amazing and they could not have done more to make our stay enjoyable. The room was huge and easy to access with a great bathroom and a very comfy king bed. The property is close to city but set back off the street. Plenty of very close restaurant, including Buddha Thai and Pickled Evenings where we dined. Rate them both highly. Easy to navigate the sights of Launnie from this...

"Excellent accommodation. We would not stay "

"Lovely spacious room. Staff all friendly and helpful. "

"Fabulous"

"The welcome from the receptionist was so friendly and kind. We had room 11 on the ground floor, it was very clean with a comfortable king size bed. There were spare pillows and blanket if needed. Loved the modern bathroom and shower. Refreshments were provided including milk and water in the fridge which was much appreciated. This Hotel has great views across the City and is only a short walk to the bars and restaurants (although the steep hill back is a challenge!) it’s only about ten mins...

"Kyle in the reception is good."

"Lovely hotel and you can go on the balcony on the 2nd floor. Very soft and fluffy towels, comfy bed."

"We arrived late but had trouble booking in. Lovely heritage building, clean and interesting. "

"Location, staff and cleanliness "

"The Terrence restaurant was excellent. Staff generally very friendly, except for the breakfast restaurant. They seemed annoyed when we asked for poached eggs, there were no cups left for tea or coffee. Again, they said 'aren't there any at your table". Impatient when we asked for help. We had the Balmoral suite, the view was incredible. It was a superior room and the bath was very deep and luxurious. The grounds were very relaxing. "

"Overall, the new extension building housing the 4th floor rooms is a good place for business travel. The staffs are super helpful and friendly. Close to city, CBD area and main arterial roads. The rooms are tidy and since it is rather new comparing to the old wing, not much of smell or dampness, apart from some left over aroma from room service delivery in the elevator and hallway. The room number 405 which I stayed during the weekdays might be left for external bookings like expedia as it...

"The breakfast was quite adequate, continental style with exactly the items I normally would have at home. Bed was really comfortable and very quiet. Enjoyed walking up & down those hills."