2/10
Had an hour wait at check in which made us late for our event we were in town for. Says they were cleaning it the whole time. Finally get to room and it wasn’t vacuumed, had sock fuzz and hair and crumbs all over. Went to use our big jacuzzi tub, which we paid extra for. Had issues with no hot water which they came to fix. There was a dirty gross ring around the inside and pubic hair. We then cleaned the tub OURSELVES. Finally get it cleaned and filled and than the jets didn’t work. The staff lied to us at check in and than when we went down in the morning to speak to manager, we said we were told they were in for 9am, she said no, she’s scheduled for 11am. After we told her some of the issues, she said let me see if she’s here. Walks around the corner, where we could still hear her as she spoke to the manager, that then walked around the corner to speak to us. We have asked for some type of compensation but was told she had to address it after we left so will wait and see what gets done.
Jodi
أقام ليلة واحدة (1) في شهر يونيو عام 2025