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"Room was dirty. Smoke detector in room was open with no battery. Elevator hasn’t been inspected since 2023"

"It was everything we hoped for."

"We are very picky about hotels. The Williamsburg Inn was so lovely that we ended up staying an extra night. It is a classic, luxurious Colonial hotel in a peaceful setting, just a block from the Main Street of Colonial Williamsburg. The rooms are elegant, the beds very comfortable and the staff incredibly professional and friendly. Staying in such a beautiful property so full of history was a true treat. We can't wait to go back."

"The room was comfortable and clean with a very comfortable bed. The breakfast and coffee were great! The staff was so friendly and accommodating, and it is very convenient to the historical triangle."

"What a great little gem! Highly recommend!"

"This location was so nice for families. Clean, nice staff, great breakfast, nice pool and good location (near everything you need including the airport)."

"DO NOT STAY HERE!! The facility was unattended in the early evening with a man armed with a rifle with scope wandering in and out of the adjacent woods, often within 15 feet of our window. A call to the front desk was sent to voicemail. We left our room key and a note at the desk, fled the grounds, and notified the local police. We contacted management the next day, spoke to an apologetic manager who was completely unaware of the events. She later reviewed security footage and assured us it was...

"The breakfast attendant was not very friendly. She just put out the food…no smile, grumpy looking, maybe just having a rough morning. The shower pressure was not the best this morning or yesterday. All in all, as much as we patronize this property due to visiting family in the area, we may look for another hotel to lodge. It just did not give us the satisfaction that we are used to, unfortunately."

"Quiet, walking distance to many places to eat and Shop. Close to Bush Gardens and Colonial Williamsburg. Would stay again."

"We were very impressed by this property. Staff was very helpful, rooms clean and well maintained. On site restaurant very convenient. Location central to greater Newport News area. Would definitely stay again."

"Close to Busch Gardens."

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"Breakfast, location"

"Check in staff was excellent"

"The staff was great. The room was nice. The only thing I would say would be the pull out sofa bed mattress needs to be changed out."

"It was close to the lodge and parking was free"

"Renovated rooms was a huge plus!"

"Great location, long wait at the restaurant"