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"Room was dirty. Smoke detector in room was open with no battery. Elevator hasn’t been inspected since 2023"

"Incredibly Smokey. TV was broken. Phone was broken so I couldn’t ask about the TV. Smelled like urine outside the door. I would give it a zero if I could."

"Delicious and congenial."

"Immaculate room, friendly and responsive staff, excellent location."

"We are very picky about hotels. The Williamsburg Inn was so lovely that we ended up staying an extra night. It is a classic, luxurious Colonial hotel in a peaceful setting, just a block from the Main Street of Colonial Williamsburg. The rooms are elegant, the beds very comfortable and the staff incredibly professional and friendly. Staying in such a beautiful property so full of history was a true treat. We can't wait to go back."

"They put us in a room with a broken toilet that they had gerry-rigged with a string. You couldn’t flush the commode. When we asked to change rooms they argued with us at first. They finally moved us. The ONLY good thing about this motel was a good shower. Bed was hard, breakfast was burnt, motel was not well-maintained."

"AC was great and actually turned it to heat as the evening was chilly. Everything was clean and tidy. Beds very comfortable and good shower !!"

"Loved it!"

"Phenomenal hotel! They pay attention to every detail of your stay from cleanliness to spacious rooms, excellent beds and an incredible breakfast. We have been on the road for two weeks and this hotel is by far superior to ANYTHING we stayed in!"

"Our stay was wonderful!!! "

"I can’t say enough good things about The Inn At Warner Hall. The staff, the rooms, the food, the scenery - we spent 3 nights for a getaway and didn’t want to leave. We’re already trying to find the next time we can go for a night!"

"Beautiful hotel with European feel surrounded by nature and winery. Great breakfast!"

"Easy check in and check out. Friendly staff. Clean rooms."

"We were very impressed by this property. Staff was very helpful, rooms clean and well maintained. On site restaurant very convenient. Location central to greater Newport News area. Would definitely stay again."

"Close to Busch Gardens."

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"Proprietors were extremely friendly! Breakfast was incredibly good! (Especially those potatoes!) Prime location to visit Colonial Williamsburg! Beautiful home!"

"Terrible stay! We checked out the next day. I simply cannot believe that this hotel is considered a four star hotel on Expedia. The room that my son and I were booked at looks like it has not been mortal since the 1990s furniture was broken down. There was a shock hazard/electrical wire hanging out from underneath the AC. The patio door does not lock at all. There were ants on the bed and a fly in the toilet, the door handle to the bathroom door was sticky. I honestly don’t know where to start...

"The staff was great. The room was nice. The only thing I would say would be the pull out sofa bed mattress needs to be changed out."