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Melia Zanzibar

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Melia Zanzibar

On the beach, white sand, beach cabanas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
7 restaurants, breakfast served
Romantic Room, Oceanfront (Pavilion Romance The Level) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Romantic Room, Oceanfront (Pavilion Romance The Level) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
This eco-friendly haven on Zanzibar's shores offers a poolside bar, on-site shopping, six ocean-view restaurants with beachfront dining, a spa with rejuvenating treatments, in-room WiFi, kayaking, and an outdoor tennis court.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • Room service
  • Gym
  • Spa
The current price is SAR 1,354
SAR 1,662 total
includes taxes & fees
14 Sep - 15 Sep

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Grand Suite (Zanzibar The Level)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite (Zanzibar The Level)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 117 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level 1 bedroom Garden Villa

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The Level 1 bedroom Garden Villa

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand 3 Bedroom Ocean Villa

The Level Grand 3 Bedroom Ocean Villa | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The Level Grand 3 Bedroom Ocean Villa

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Suite (Grand Zanzibar The Level (3AD))

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Grand Zanzibar The Level (3AD))

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 117 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level 1 bedroom Garden Villa (2+1)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The Level 1 bedroom Garden Villa (2+1)

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 160 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level 1 bedroom Garden Villa (3adults)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The Level 1 bedroom Garden Villa (3adults)

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 160 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level 2 bedroom Ocean Villa

The Level 2 bedroom Ocean Villa | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The Level 2 bedroom Ocean Villa

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 244 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for The Level 1 bedroom Garden Villa (2+2)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The Level 1 bedroom Garden Villa (2+2)

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 160 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (3 Adults)

Family Room (3 Adults) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room (3 Adults)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 117 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for The Level 2 Bedroom Beach Pavilion

The Level 2 Bedroom Beach Pavilion | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The Level 2 Bedroom Beach Pavilion

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 150 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room (Melia with Garden (2+1))

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room (Melia with Garden (2+1))

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (The Level Beach Pavillion)

Room (The Level Beach Pavillion) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room (The Level Beach Pavillion)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level 1 Bedroom Ocean Villa

The Level 1 Bedroom Ocean Villa | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The Level 1 Bedroom Ocean Villa

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 350 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Melia Terrace Room Partial Ocean View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Melia Terrace Room Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Garden Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Melia Garden Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level 3 bedroom Ocean Villa

The Level 3 bedroom Ocean Villa | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The Level 3 bedroom Ocean Villa

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 284 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, Terrace (Melia Interconnected)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, Terrace (Melia Interconnected)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Romantic Room, Oceanfront (Pavilion Romance The Level)

Romantic Room, Oceanfront (Pavilion Romance The Level) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Romantic Room, Oceanfront (Pavilion Romance The Level)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, Ocean View

Bungalow, Ocean View | View from room

Bungalow, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Garden Room (2+1)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Garden Room (2+1)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Beach Room

The Level Beach Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The Level Beach Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room with Terrace

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room with Terrace

Highlights

Separate dining area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room with Terrace (2+1)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room with Terrace (2+1)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Garden Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Garden Room

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Kiwengwa, Kiwengwa

What's nearby

  • Kiwengwa Beach - 5 min walk - 0.5 km
  • Mapenzi Beach - 6 min drive - 3.4 km
  • Pwani Mchangani Beach - 7 min drive - 4.5 km
  • Muyuni Beach - 12 min drive - 8.2 km
  • Pongwe Beach - 19 min drive - 13.4 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 50 min drive

Restaurants

  • ‪Spice Restaurant - ‬7 min walk
  • ‪Restaurant - ‬5 min drive
  • ‪Andiamo - ‬4 min drive
  • ‪Snack Restaurant Ngalawa - ‬5 min drive
  • ‪The Green & Grill - ‬4 min drive

About this property

Melia Zanzibar

Luxury family-friendly hotel near Kiwengwa Beach
Take advantage of a poolside bar, a terrace, and shopping on site at Melia Zanzibar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach cabanas. Treat yourself to a body treatment, a manicure/pedicure, or aromatherapy at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Fitness classes are offered at the gym; other things to do include beach volleyball, kayaking, and rowing/canoeing. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Multilingual staff, a 24-hour front desk, and a porter/bellhop
Room features
All 174 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 50-inch HDTVs with satellite channels
  • Childcare services, electric kettles, and ceiling fans

All inclusive details

All-inclusive room rates at Melia Zanzibar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Portuguese, Spanish, Swahili

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The price is SAR 1,224
SAR 1,445 total
includes taxes & fees
5 Sep - 6 Sep
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 7 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gabi Beach
  • Jetty Lounge
  • Spices
  • Tamu Restaurant
  • The Library

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The hotel has 3 swimming pools: an outdoor pool for all guests, a pool in the spa for guests age 16 and older, and a pool in The Level area for guests age 16 and older booked in the The Level guestrooms.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 78 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Melia Hotel Zanzibar
Melia Zanzibar
Zanzibar Melia
Melia Zanzibar Hotel Kiwengwa
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Zanzibar Island/Kiwengwa
Zamani Zanzibar Kempinski Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel Kiwengwa

Frequently asked questions

Does Melia Zanzibar have a pool?

Yes, this property has 3 outdoor pools.

Is Melia Zanzibar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Zanzibar?

Self parking is free at this property.

What time is check-in at Melia Zanzibar?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Melia Zanzibar?

Check-out is at noon.

Does Melia Zanzibar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 78 per person applies.

Are there all-inclusive benefits at Melia Zanzibar?

Some rate plans available at this property are all-inclusive.

Where is Melia Zanzibar located?

Nestled on the beach, this Kiwengwa hotel is within 3 mi (5 km) of Kiwengwa Beach, Mapenzi Beach, and Pwani Mchangani Beach. Muyuni Beach and Pongwe Beach are also within 9 mi (15 km).

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Melia Zanzibar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 256 reviews
Rating 8 - Good. 66 out of 256 reviews
Rating 6 - Okay. 17 out of 256 reviews
Rating 4 - Poor. 7 out of 256 reviews
Rating 2 - Terrible. 11 out of 256 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Location is about an hour from Stone Town
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 6 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Amenities
Disliked: Cleanliness
Had the most wonderful time at Melia Zanzibar, full of the kindest people who made our trip spectacular. The food menu at the beach club is great, as the jetty restaurant. Breakfast is delicious too!
Stayed 6 nights in Jun 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 3 nights in Aug 2025

6/10 Okay

Ahmad

Liked: Property conditions & facilities
The hotel was nice although the food quality did not meet a 5 star standard. The food at the buffet and pool bar were very low quality and I was indeed surprised by the small variety of options. The rooms were nice and spacious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Judeline

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was so great !!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very beautiful and staff are really friendly . Favourite chill area was the Gabi beach where we had a good view of the blue waters of the indian ocean ,good music and food.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a very friendly staff
Stayed 5 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent service, good food and nice athmosphere. Can highly recommend.
Stayed 3 nights in Sep 2023

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort except for mosquitoes Had to see Zanzibar, so great. for ocean views.
Stayed 8 nights in May 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A superb stay. Book now you will not regret it.

This was an exceptional stay. The accomodations at The Level were beautiful and clean and beyond what I expected. Every detail was considered e.g. The toiletries were top notch and the room had everything you could need including beach blankets beach bags, umbrellas, steamer for your clothes.The list is endless. The pool areas ( there where several) were comfortable relaxing and clean and there were several activities, games and excursons. The Spa is amazing and the gym had everything one needs. The staff were friendly and the service impeccable from reception, restuarant service, housekeeping and the guys driving the shuttles within the resort. The grounds were beautiful and quiet with accress to a large expanse of the coastline. The only thing that needs improving is the food. For the cost and the level of excellence in other aspects of the resort, the food offerings need to be improved in terms of range of options and flavour. I also koted that there were some kids in the adults only section. They were well behaved and did not bother me but others may not appreciate it. Neither of these, would stop me from going back in a heartbeat. one of my best vacations ever.
Stayed 5 nights in May 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. The basic room is fantastic, spacious and comfortable. I will definitely recommend this place to family and friends.
Stayed 6 nights in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

The property is beautiful and spacious. Unfortunately, our shower never heated properly despite multiple requests to the front desk. Maintenance came several times to address the water heater, but it wasn’t fully resolved until our last day, which was the fourth day of our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Beautiful Ocean Views
Stayed 3 nights in Jun 2023

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely cosy retreat private hotel

Melia was a beautiful hotel with a very cosy room. The room was modern designed, private and was very comfortable. It offered the perfect solo retreat for me. A few observations, the level had signs that said adults only yet saw alot of children playing around the pool and breakfast there. 2ndly i think the front desk lady has to educate guests about the advantages of the level properly and not only the map of the premises. I felt like i missed out on a few priviledges the level offered that i wasnt informed about. 3rdly i feel the level guests should have access to the beach cabanas on a first come first serve basis. After paying almost 800 pounds for one night stay i thought it was abit weird to still be charged to use the beach cabana bed for only 30min when i wanted to one morning. The pier food was just o, i had higher expectations The overall hotel premises is nice and cosy and i would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Property has gorgeous views of the ocean and beautiful gardens. Staff always read to help with a smile on their face. Highly recommended.
Stayed 4 nights in Jul 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our honeymoon at Meliá Zanzibar and had the best time. What we thought that really made the hotel exceptional was the service, staff, amenities (pools, beach), food and the grounds were all fantastic. We were made to feel very much at home. The staff were all friendly, attentive, and welcoming. They really made our stay very special. We have nothing but fantastic memories of Melia Zanzibar.
Stayed 7 nights in Feb 2023

10/10 Excellent

cassandra Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! We really enjoyed our stay. We were in a bungalow that was at the complete opposite end of the beach which at first seemed like it would be too far away but actually didn’t end up being a problem. Super easy to get around the resort by golf carts and the staff was all so friendly and helpful.
Stayed 5 nights in Feb 2023

8/10 Good

NICOLE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Staff was wonderful. The food was excellent. The property was clean. My husband and I stayed 10 days. We upgraded to the Level it was a good deal. Better food options, beach access, it was well worth it. BTW to enter Zanzabar you must have a Visa if you are from the USA . Overall the stay was wonderful.

2/10 Terrible

Tumaini

Liked: Cleanliness
Disliked: Staff & service
Staff is beyond terrible and untrained. Needs massive improvements across the board or not worth the cheapest or most expensive room.
Stayed 2 nights in Jun 2024

8/10 Good

jianhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some of the staff service is a bit slow, need to be improved
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent food, staff was friendly, room was in great shape with excellent amenities (had one villa and one regular hotel room), pools very good (we were in "Level" area), food service, internet good (not great, but most video streaming worked sufficiently), only drawback was no on-site water sports: beware of the guys on the beach as they were not very reliable on jet skiing and others. Referral for Kibwana Divers (office 20 minutes away) was excellent.
Stayed 5 nights in Apr 2023

6/10 Okay

Caridad

Liked: Cleanliness, staff & service
This property markets false advertisement, this establishment is not an all inclusive, everything has an extra charge which they don’t tell you until you have already checked in. They need to do a better job of spraying for mosquitos and other insects. The beds were hard as rocks. Be prepared for an abundance of flies everywhere including in the restaurants whether indoors or out.
Stayed 3 nights in Nov 2023

8/10 Good

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that there are tiers to the "all inclusive", and you pay extra for anything outside of your tier. Food options are not that great at all restaurants, especially buffet. Customer service is great around hotel, albeit some servers seeming overworked and over it. Rooms are nice layout but the mattress was extremely hard/stiff, bathroom had repairs that are noticably bad work (paint different color from rest of wall over a patched area, corners with discolored caulking) - which are strange for 5 star hotels. Nothing really in surrounding area, but property is large and has a lot of walking areas.
Stayed 2 nights in Nov 2023

8/10 Good

Daniela

Liked: Staff & service, property conditions & facilities
I had a pleasant stay at the Melia but I expected a little bit better of a 5 star resort. There were definitely pros and cons PROS: The grounds and the resort are really well maintained and very beautiful. The beach is really spectacular and so is the bar there. The live music during the dinner was really nice and the staff was overall really friendly. CONS: There wasn't a lot offered in the sense of activities. The water is very shallow so you can't really swim there, no water activities, didn't see any excursions. There didn't appeared to be a dedicated non-smoking policy so I ended up multiple times next to smokers in the restaurant and the pool. The buffet in the morning is rather small and not so many choices but everything I ate was really good. The rooms are nice but shades were old and didn't close, no hangers in the bathroom and it just seemed to be missing the touches to make it 5*. You have to be ready to walk a bit from A to B and to the beautiful beach e.g. take a shuttle which runs about every 15-20mins.
Stayed 5 nights in Jan 2023