"Very old hotel, and lots of mandatory extra charges when you check in. The rooms are small, the building has not been renovated in a long time. Location is decent but lots of closures of the roads when there’s events happening at Madison square garden. They make you pay a mandatory fee of $30 per day for use of the facilities and WiFi even if you don’t use them. They try and sell you tours when you arrive in the lobby. And if you want your luggage stored after you check out, it’s $10 per bag....

"The view is phenomenal. I did not like that. The room does not have its own coffee maker. The gym is quite lacking as well"

"We stayed at Row NYC during our trip to New York to celebrate our granddaughter’s 13th birthday. The location was one of the best parts. It was close to Times Square, Broadway, restaurants, shopping, and the subway, which made it easy to get around the city. The staff was friendly, and we really appreciated them giving us a late checkout. The room worked well for what we needed since we were out exploring most of the day. It was clean, and housekeeping came every day to freshen up the room. The...

"Nice clean hotel. Staff is very nice."

"Parking for a 5 star hotel was not good, had to walk."

"Staff was great and responsive"

"Lovely boutique hotel! The room was nicely updated and it was clean."