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"The room was fantastic, the hotel and view incredible. However, there was an issue with the privacy as the rooms had reflective properties and you could see into everyone's bedrooms and bathrooms"

"Das Zimmer war anfangs nicht den Erwartungen entsprechend - wir hatten die WOW Kategorie gebucht, welche leider in London barrierefrei eingerichtet ist, was zwar auf der Ruby Lucy Website steht, jedoch nicht bei Expedia direkt. Das Personal vor Ort hat uns dann für einen kleinen Aufpreis ein Upgrade gegeben und sich um alle unsere Wünsche gekümmert. Wir hatten ein wunderschönes Zimmer mit herrlichem Ausblick. Der Kaffee beim Frühstück war fantastisch! "

"Great location and cleanliness. Loved our stay here"

"The staff was helpful accommodating our request, the room was perfect and we had a nice view of the park the room was indeed cozy and perfect for both of us. We look forward to staying again when we come back to London "

"Amazing hotel in the heart of London!"

"Staff fabulous "

"perfect in every way. outstanding."

"The room was just great, very comfortable and spacious. We had a nice kitchen, washer and dryer. The staff at the hotel were wonderful, very customer oriented. And, we were right across the street from the tube, which was so convenient for us. Would definitely recommend this hotel for your stay in London!!"

"Had a really great stay at counting house. The pub and bar connected to it is outstanding, very lively, and full of all types of people. The room was relatively spacious and well decorated for a luxury feeling."

"Great room, loved the complimentary snacks!"

"Only problem was that the tablet wasn’t working for one evening - but absolutely normal with technology. The rest was outstanding and we could walk to all attractions!"

"We appreciated the cleanliness of the quirky rooms, the delicious breakfast, and the friendly staff. And, the location was great too."

"The staff were exceptional. Tamang checked us in and out. He was so helpful assisting with my husband who is on crutches and considerate with the anniversary treats sent to our room. Breakfast had a good choice and was being frequently replenished. The room was very very quiet and we both slept well."

"A very nice hotel very close to London Bridge station. Nice rooms, wonderful breakfast and very nice staff. Good dining options very close."