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"Had a really lovely stay here. Christine was super welcoming and friendly - incredibly hospitable and responsive. Everything was clean and tidy. Would absolutely stay here again if we’re ever in the area."

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"Our stay was truly wonderful from start to finish. The venue itself is absolutely stunning—rich in history and full of character—and the gardens are simply breathtaking. Being able to walk down to the River Usk and wander for miles through the open fields was such a special experience. The rooms were clean, comfortable, and beautifully appointed, making it easy to relax and feel at home. What really set this stay apart, however, was the staff. Every single person we encountered was warm, kind,...

"Room was large, en suite, very clean, shower hot and with a strong flow. Bed very comfortable. TV a good size. Tea/Coffee facilities in room, along with a hair dryer, spare blanket (if needed) and clean towels. Room was airy, even on the hot day. Since it was a hot spell, the thick curtains were drawn in our room to keep the room cool, which was a nice welcomed touch. Small fan/heater in the room was quite effective in keeping the room cooler if needed. Pub itself had evening meals and a...

"Beautiful guest house in a peaceful location. Immaculate room. Yummy breakfast. Lovely hosts. "

" An excellent stay overall. Our room was very comfortable and pleasant. Common kitchen area a bit chaotic but ok. Easy to find and convenient for Brecon. Would return."

"A lovely house in a beautiful location should’ve given us a wonderful holiday but it was far from the 4 star anniversary experience we were hoping for after a very difficult year for my wife & I. We had to be moved from our room due to the shower tray not draining but there were old coffee stains on the skirting board, tablecloth & curtains, not to mention stains on one of the “clean” towels. Poor staff communication meant our room transfer was a disaster & resulted in us being given the key to...

"Lovely people - thank you"

"A very well presented and convenient hotel for Hay on Wye and the surrounding areas. Staff were friendly and welcoming. The room itself was comfortable and finished to a high standard. Would be perfect for couples or solo travellers wanting to explore the local area. Will definitely be back."

"Lovely bright clean room with very nice bathroom. Everything was immaculate. Breakfast was really good and we also had an evening meal which was very good as well. Hosts/staff were friendly and helpful. Would definitely stay again and recommend to anybody looking to stay in this area of Wales."

"Very friendly staff, excellent breakfast."

"A lovely hotel with beautiful views. Very nice restaurant with very good breakfast & dinner. Staff were very friendly and helpful. Very disappointed to find the pool out of order after our long drive, guess we should have rang ahead. Bedroom ok, bed & bedding good. There was an air on unit set up and plugged in but it was dead, there was a fan that was incredibly loud at night. Also most of the light fixtures didn’t seem to work. Shower was ok. A nice short stay but questionable if it was...

"We had a fantastic stay at the butchers arms. They were very friendly and helpful. We had a problem with another hotel and Andrew and his team couldn’t do enough for us. What a lovely place to stay. Very clean place. Bed was super comfy had a fantastic nights sleep. We will definitely stay again if in the area. Thank you Andrew and all the team for looking after us. 😊😊"

"Property was in need of an upgrade. Quite a few dirty water marks on ceiling above bed. Stairs leading up to first floor was in poor condition. Staff were friendly although no greeting on entry at 3pm ."