Find hotels near Haas-Howell Building, Atlanta from SAR 488

"Front desk staff was very rude. "

"Great room, great stay, very nice staff, Natalia, Jermaine & Jerome all lovely. Great breakfast experience with Judith and Akira at the By George restaurant. I don’t like chocolate but they offer a really delicious hot chocolate in the afternoon and a tour in the evening. They had great lounge spaces that you can sit and meet people in which was helpful for us with our visit. The rooms are spacious, all of us had large rooms. The beds contrary to reviews did not smell like pickles but I did see a quite a bit of dust on the blinds in my restroom. I would definitely go back. "

"As a repeat client!!! My husband and I stayed here for one night. Horrible experience, every staff member we spoke to was very rude and dismissive. The ice machine on our floor didn’t work ( no big deal ) we go downstairs to get ice and the worker says “don’t come back down here, use the stairs and go get ice on another floor!” Ummm excuse me? I’m paying over $400 total for this stay and I can’t come get ice downstairs? They charged us multiple times when only one item was purchased. The check out staff was just as rude as check in. We asked a simple question about the charges and she said “I don’t know go ask your bank.” No shampoo or conditioner, towels were dirty as well as the shower. Do not recommend staying here. It’s not worth being made to feel like a piece of trash!!! "

"Th"

"The valets were awesome, and the front desk staff were very pleasant and helpful."

"Shops connected to hotel. Mattress very comfortable. Didn't feel like anything special but I slept very well. Buffet was good ($$). Staff was lovely. Didn't realize Polaris (rotating restaurant) was closed on Sundays. Would stop in on my next visit to Atlanta. I believe reservations are needed."

"Linen smelled, carpet in room smelled and needed deep cleaning, “looked clean” but smelled otherwise; hotel staff notified. older hotel that needs to invest in commercial tower scent. Lobby smelt old"

"Excellent customer services. Great room. Awesome pool a d workout center. Great location. Near Marta."

"If you’re looking for convenience, this is a good spot. If you’re looking for customer service, find some place else. Got to the hotel about 5:30 pm Saturday (2/28/26) pull up, valets standing by the valet stand and no one decided to make their way to us. Cool, grab our bags, walk into the hotel by the valet, they still say nothing. No welcomes, no directions. Just huddled around the stand engaged in their own personal life conversations. Front desk staff was nice during check in.. but after that nothing. Stayed here for 2 nights, went in and out the hotel at least 10 times, and the not 1 time did anyone say anything to us. Valet staff is more concerned with their phones than job. Oh, and go somewhere else to eat and drink, the bartender Blaine might be the rudest person we’ve ever met. My friend and i sat at the bar Saturday night and she did not greet us, Never asked us if we needed anything else, never asked us if our drinks were okay because they were not but we did not want to “bother her”. Another group came and she treated them the same way. If i were you reading, find another hotel to stay at. It is not worth the cost. "