"The front desk staff was superb, especially Krystal. Unfortunately the room was not. The bathroom sink didn’t drain & the cold water faucet had a trickle so you had to brush with hot water or use the cold water from tub. The toilet would leak water each time you would flush. To make things even worse, there was construction that began at 9:00am. The city view made up for it all but if we had to stay more than a night we would’ve had to switch rooms."

"Best location and best view. The service is also great and there is an amazing rooftop."

"We had an amazing stay at this hotel. Everything was spotless. The staff were incredibly friendly and went above and beyond, especially with luggage assistance and storage, which made our trip so much easier. The location couldn’t be better, just a short walk from Central Park and close to everything you’d want to explore. The inclusion of scooters and e‑bikes was such a fun bonus and made getting around the city an adventure. Highly recommend staying here for comfort, convenience, and great...

"Great!"

"Beautiful property, excellent location for our needs and the staff were super friendly and helpful. First class hotel at its finest. Lovely courtyard to relax and eat some lunch."

"If you'd like a very cool, cozy hotel on the upper west side with a nice little quaint European style breakdfast area, I'd highly recommend this place! Nice staff and quiet hotel."

"The location is excellent. There was a lovely coffee cafe across the street that was great for a light breakfast or lunch. Is quite noisy and the room was clean but basic. Overall, would stay again because of the superb location."

"awesome property 3rd time in a row staying"