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"The staff was very friendly but not overly helpful. I requested a couple things including soap, shampoo, and conditioner. It took three requests to finally get soap and shampoo but the conditioner never made it. The room was supposed to be cleaned once during our stay and that didn't happen. Some room amenities need updated. Location was ok, but not quite what I expected. Breakfast was mediocre, nothing special and nothing ever changed."

"Enjoyed it"

"The property itself was beautiful and the initial room we had matched. however we didn’t have anything but scalding hot water in the bathroom and after about two hours of trying to get it fixed late at night, we had to move to another room."

"I did care for the breakfast had nothing but pork for meat and only had one type of eggs And the first Room we got it had mildew smell and the beds were not clean But the manager Mr Tyler he was very helpful in getting us a new room and we did get a discount you get what you pay for the beds was very uncomfortable my stay was a restless night due to the mattress The staff was nice"

"The elevators were broken, so only two worked which was horrible with the amount of guest. The room itself was okay but my air conditioner would work on and off so I was miserable. I would not book again"

"Everyone very nice and the rooms are very clean"

"Great place to stay in Charlotte. Close to shopping and restaurants. Clean and updated. Second time staying here. Will be back"

"Hotel was in a great location, very clean, all staff was amazing. Overall awesome stay will be coming back again!"

"Very disappointed in the check-in process. I am handicapped and can not do stairs. As I arrived I was handed my key card and told to go up this long winding staircase to th second floor. I promptly said I can not do stairs and she informed me they are not that bad. I asked about an elevator and was promptly told the only elevator on property serviced the Residence. I asked about a ground floor room and was told they were all sold out. Later, I find out both statements were not accurate. I...

"I can’t say anything bad about this place. It was a perfect stay all around!"

"A dripping noice was noticed for the first two-three hours after arrival. Came from adjacent room I believe."

"Friendly staff The room was spacious and comfortable Modern bathroom. Very nice room. Had to pay for parking"

"It was good"