"Great family stay during the Sapporo Snow Festival. Staff was friendly and very helpful with any requests. Great selection of complimentary teas and toiletries for guests located in the lobby area. Would definitely recommend! "

"Honestly lovely stay. Service was excellent, amenities were ample and easily accessible, and the keycard system for getting around provided an extra layer of security. The capsule itself was more spacious than I had expected, as there was plenty of room above and storage below."

"Amazing stay at a very clean, pleasant and convenient location. The staff were quite friendly and professional. All encounters with the staff demonstrated a pleasant interaction and staff happy to answer questions and assist. The room was immaculate with plenty of amenities. The breakfast was amazing. Ultimately our stay was so pleasant we are returning to stay on our return trip. "

"居心地が良かったです。"

"직원이 친절했습니다"

"酒店房間舒適溫泉"

"Location was great for the snow festival. Easy walk to the main area and to Sapporo station. Basement lounge had hot coffee all day. "

"10/10 for the onsen alone; clean, beautifully-designed room; quick walk to busier areas of the city and the underground walkway."