"Location , staff, room and cleanliness were excellent"

"Check in was quick, got in slightly earlier than advertised. Helpful staff. Ended up being upgraded to a family room with two beds, which was a bit unnecessary. Room was ok, surprised how poor the fittings are despite the age of the hotel. Desk chair completely ripped up, cupboards bashed. Stripped back beds and both had black marks over the sheets, housekeeping changed them asap but shouldn’t have been that way to start with. No towel rail except one over the bath so you have to go around the...

"Good stay, good breakfast, lots of parking"

"Clean hotel, friendly staff, great location. This is my second stay here, and I will continue to stay here, anytime I am in Bath."

"Clean rooms, comfortable bed, one of the few a/c rooms in the Cotswolds. Friendly, helpful staff and fantastic location. We walked to the thermal bath spa and had a wonderful soak the morning that we checked out. Staff was very accommodating and keeping our bags for the day."

"Rooms were clean and nice. Breakfast was ok and no changes in breakfast menu next day as well. They keep same food items. Men’s changing room near pool was stinking with foul smell. Sauna size is too small as compared to hotel size."

"Great welcome friendly staff very clean great beds Stayed in the junior suite vey spacious lounge as well jacuzzi bath was great"

"The hotel was a quick walk to Bristol Temple-Meads train station which we used a lot during our stay. The room was clean & comfortable & the nespresso machine was a bonus."