"The\nAir conditioner did not work and they don't have made service that come in offering you towels and stuff every day and staff member was really rude"

"The AC was broken for most of the day, and staff couldn’t fix it (I have the video evidence to prove it). Management refused to help resolve it or offer a refund just because I booked through Expedia. To top it off, the room reeked of cigarette smoke and the neighbors were incredibly loud. Paid for a place to rest, got a restless night instead. Avoid this place and pay extra to have everything functioning"

"My AC was broken and the manager said she’s unable to do anything but “sorry”. What a warm first welcome to your state"

"Check-in was friendly and efficient. Rooms were nice. He gave us adjoining rooms to accommodate the four of us which was a bonus."

"There was body fluids on the head rest, brown substances on the floor in the bathroom and sticky stuff on the floor. The staff referred us to use Expedia. We used Expedia we verified payment but Expedia did not send notification of payment to property. It took hours to be able to gain acess to the rented room. But first Expedia attempted for us to pay for an Uber to drive me and my family to another hotel and be reimbursed later they also got into a verbal altercation with the property...