"So day 1 go to turn on the heater heaters broke it only blows out cold I asked the office to fix it they say unfortunately all the rooms are booking there's nothing we can do fine I'll deal with the cold room I go into the bathroom to start washing up and getting ready for bed there's a pile of ants the wall is cracked the shower curtains molded it's disgusting. Let's say about 1:00 in the morning I hear people outside my window they're literally dealing drugs yelling screaming I call the...

"We stayed in different rooms on April 29 and on May 1, 2026. The rooms seemed recently renovated. This is a no-frills accommodation: there are a little refrigerator and cups, but no coffee-maker. The concierge on each night was welcoming and competent. My only complaint is that on the second night, our supposedly non-smoking room smelled strongly of stale tobacco smoke. I reported this to the concierge, and she said that she would advise the manager to run a de-odorizing machine. (We did...