Find hotels near Discovery Museum Science and Space Center, Sacramento from SAR 292

"I feel bad writing this because my beliefs teach me to either say something positive or stay quiet. However, I believe the purpose of these surveys is to help identify issues so improvements can be made. Unfortunately, we had a very disappointing experience during our stay. When I arrived and opened the cabinet door to place our food in the refrigerator, the door immediately fell off because it was broken. I called twice requesting it to be fixed, but nothing was done. Later that night, when I sat on the bed in Room 130, the bed leaned heavily to one side and felt broken. I contacted maintenance, but I was told it was too late (around 9:30 PM) to repair it. They did offer another room, but since I was traveling with my children and we had two connected rooms, moving was not really possible because there were no other connected rooms available. The next morning, I tried to make coffee, but the coffee machine in the room was not working. I called the front desk, and they told me I could get coffee from the restaurant instead. However, when I went there, the server only allowed me one cup and said each guest needed to come personally. I understand the policy, but the front desk had informed me that since our coffee machine was broken, I could get coffee for all four of us. In the end, I only took one cup because it was not worth arguing over, and I could easily buy coffee elsewhere. Unfortunately, the issues continued. When I went to take a shower, there was a medium-sized c"

"I didn't utilize either service."

"Book online I arrived at the hotel and they didn't have a clean room terrible service"

"Everything was clean, comfortable, the staff was friendly, breakfast was really good too. Will definitely stay here again"

"Rm was really nice. This is our second time here. We had the 2 bedroom suite this time. Just wished there was more kitchen stuff like plates, glasses, silverware to use. Breakfast always a plus. Good selection."

"Wonderful service ! Clean rooms and friendly staff! Room service is excellent. Let friendly "

"Always a great stay at Holiday Inn Express! "

"Very nice studio with wonderful shaded yard for doggies and mom to relax. "

"Great room, pretty, quality, and comfortable amenities. It was clean, has a bathtub, comfortable bed, down pillows, fridge and microwave for a very good price. However the room had less privacy than I expected from the images, it has a window above the front door which we threw a shirt over to cover. It needs frosting. The bathroom window could use frosting or a curtain too, because the blinds don't cover everything, so no matter where you are in the room, someone can see you if you're naked. We afixed the window with a trash bag to cover the remaining space. There's a private hot water heater for the bathroom, which was very nice. The bath had no plug, but we made due with a washcloth. Parking was abundant, renters responded very quickly and were polite. They had no issue with our late arrival, checking in was dead simple. This is a mostly quiet place, but we felt we could make noise comfortably. We are not particularly loud, but did stay up pretty late playing music to ourselves without complaint. Carpet had stains, but wasn't unsightly. The room smelled of cigarette smoke when we walked in, seemingly from other nearby renters smoking outside the room based on the evidence outside. We used a candle and the scent of smoke did not persist. The tv was stand out quality, large with very impressive sound and picture. The location was centrally located for our needs, we woud stay again. I would recommend this place, just bring a plastic bag or shirt for the windows."