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"The location could not be better, in the heart of Bath and within walking distance of so many points of interest for a visit."

"The room was very clean and stocked with waters and coffee for your use. The onsite restaurant was fantastic and the terrace area with a fireplace was a great place to relax"

"Amazing decor…amazing staff…fun and clean. Rooms changed daily"

"We stayed many years back,when the hotel was owned by Rocco Forte(my husband had a nice chat with Adam Faith ,the actor and 1960’s pop star,a couple of times during our stay back then).There is sadly no comparison to back in the day. The Hotel desperately needs a complete overhaul of all the bedrooms and bathrooms,the sinks and baths have badly chipped enamel, the window frames are rotten.Our bed was so badly made,it looked slept in,and we actually ended up asking for a different room,as having...

"I was expecting some character, the rooms were very tired old business center rooms with stained carpeting, stained furniture, damaged baseboards, you can hear all the plumbing drains in the walls and ceilings. these are not worth the price we paid. Very disappointing."

"Clean room, very friendly staff, great location!"

"Overall helpful staff. V central location and easy to see central bath. Staff need to know better how to handle issues which can arise like they did during the stay."

"Lovely setting, great food & very helpful staff."

"Absolutely wonderful stay! Great location, room, and staff. Bar was excellent and food delicious. Highly recommend!"

"They have paddle board rentals. You can sit under the bridge at tables and enjoy the view. The water wheel was wonderful to watch while having breakfast or dinner. The room cleaners were not very ,ood. They didn't wash the glasses, just rinsed them and turned them over."

"Good breakfast, helpful staff, room relatively clean"

"Poor room and equally poor dinner. I got money off the bill. Avoid the Willow room which was a sauna and directly over the kitchen exhaust. Did not use the pool."