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"We accidentally booked the wrong month, through Expedia. Expedia said we could move the booking, but the hotel needed to do it. The hotel said we could move the booking, but Expedia needed to do it. We lost the money and had to book again. Parking is very limited, you have to park in the hospital car park, which I'm not comfortable with. The aircon was good but shut itself off in the middle of the night, at which point the fridge started making a clanking sound, or maybe it was the aircon. The...

"Large property, clean, helpful staff, good location."

"We have stayed at this hotel quite a few times and always have a pleasant stay. Hotel is spacious, has lovely garden settings to walk out, rooms are spacious and clean with comfortable beds, Staff always pleasent and helpful and we have never had any issues. Pool area and steam and sauna rooms are great, although can sometimes get quite busy. Not yet used the spa facilities or the huge golf area as our stays are normally eat, quick pool usage, breakfast and go. Highly recommend"

"The hotel is conveniently located, I stayed for 3 nights and had a double room that was very small. Coffee mugs weren’t cleaned which I found annoying, breakfast was very limited to cooked breakfast which was actually cold despite being under hot lamps…. The pool area was small, hot tub wasn’t working and having to a disgruntled member he stated it hadn’t been working for months. Also the sauna was out of order too and has been for some time. The steam room smelt mouldy, I literally sat down...

"The air con was amazing in the hot weather. Don’t usually order room service but it was really good and arrived quickly with a smile. Great cookie from the receptionist on arrival also. Everything was clean. Black out curtains great and no noise from other rooms/ corridors. Great stay"

"Perfect place to stay if you are visiting the University"

"My stay at the Leonardo Hotel Hinckley Island was a major disappointment. The service was non-existent; we waited 30 minutes just to check in due to being severely understaffed. Our room had no air conditioning, and after calling four times and waiting two and a half hours for a requested fan, it finally arrived. To make matters worse, our room window was at eye-level with a public footpath and car park. Because the room was so hot, we were forced to keep the window open, which completely...

"Room was ok. Nothing special, but fine for one night. Great aircon"

"Centrally located"

"Ok hotel for an overnight stay but no more than that. The location is good but will never stay there again . I prefer to get what I booked . The two gentleman at the front desk were good ."

"Clean room, totally pet friendly lovely grounds plenty of parking and lovely clean swimming pool"

"Good place"