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"The hotel is located two blocks from Shinjuku station. It’s central but very crowded. We stayed in other areas in Tokyo and didn’t see any trash covering the grounds like we did in Shinjuku. The hotel is older and not updated in the rooms. The lobby area is nice and all the staff there are super friendly. It’s a very large hotel, felt very franchised versus being a personal stay. Rooms were spacious for Japan."

"椅子の脚が壊れていた"

"Really efficient hotel, with very helpful staff, close to attractions and the subway. Huge building with small cafes and restaurants and even a convenience store on the ground and basement floors. Our 25 story room had an amazing view of the city."

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"Great and welcoming staff, rooms were very clean. The bathrooms are slightly outdated looking but worked fine. The room was very spacious also and the location was great."

"Great location. Very nice hotel with excellent amenities . Their breakfast was freshly made with both Japanese and western menu items . Staff were very helpful"

"Second visit to The Knot and I will be back. Great location, artisan bakery, and restaurant with laundry facs. Staff lovely. Tip - book room with park view and see the Met Govt building illuminated at night."

"Property was located in a great spot close to the train station and places to eat and shop. Rooms were tiny but functional, if you don’t mind living out of your suitcase since there is very limited room to hang only 5 items or so total and no dresser. Biggest issue is we had multiple things disappear from our room, that they could never find any of them and the $100 they did locate after we checked out they refused to return unless we came all the way back to Japan to claim it. Wouldn’t put a...

"Easy to access, great environment"

"the hotel is overprice with 2 star service"

"Ottima colazione e bella struttura al centro"

"We stayed at the annex for two weeks and we had a good time. The location is very convenient as it was a 10 minute walk from the shinjuku station and right next door was a 7-11, family mart and Lawson allowing for convenient late night snacks. The staff were also very helpful and always had a good attitude to the customers. Not to mention the many free ammenties that they provide as well."

"Met all needs and was very nice hotel."

"OK, so the Hotel Niwa in Tokyo is a literal oasis in the middle of the city and it felt so restful to return to this sanctuary at the end of a long day of the spectacular noise and visual overload of Tokyo. From the lobby (and the super helpful staff there), to the breakfast buffet to the lovely tradition-inspired room design, I found this whole experience to be exemplary. There is no ground-floor window or glass door you can look out through from inside and not see greenery, foliage, water...

"The hotel was in a very good location. Train stations was walking distance. Also a lot of restaurants close by."

"The staffs were exceptionally helpful. The hotel is close to all major points (shopping, bars, restaurants) in Kabuchiko. Definitely would recommend.."

"Great location, had tons of things to do nearby and a Uniqlo downstairs! Buffet was good for the price. An area full of amenities was at the lobby for things you might need, on-site washer / dryer on some floors and free coffee / juice at certain times of the day."

"Absolutely the perfect place to stay in Tokyo! This hotel is in the perfect location—you simply can’t beat it! Shibuya is, in my opinion, the best place to stay. It’s clean, organized, exciting and full of amazing restaurants and shopping. After visiting both areas, we were so glad we chose Shibuya over Shinjuku. This was our first trip to Tokyo, and the location made everything easy. The hotel sits directly above Shibuya Station, making it simple to get anywhere in the city. When it was time...

"This hotel disappointed. When I was booking it, it looked like it was in a very convenient location and very upscale, but it did not meet our expectations. We found a lot of inconveniences with this property. For instance, the hotel doesn't offer water bottles to guests and doesnt even offer water in the lobby. To make coffee or tea, you have to pull everything out of the cabinet and set it all up. We found the carpet not vacuumed, and the room with a stuffy artificial smell. The area around...