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"When I booked this property through Expedia. The listing mentioned having a balcony… not true what so ever. The entire hotel doesn’t have any balconies. I could’ve sworn I even seen pictures. We did like our city view that we had. There was a full moon, it looked gorgeous at night. Right across the Straz in the corner room 8th floor. It was walking distance from the armature wall & the Poe Garage, which we chose for parking. But the hotel is outdated. Yellow walls, the valance above the...

"Doesn’t have breakfast."

"Paper thin walls... rude people slamming doors and arguing at 7am in the next room over. Sleep was crap. Usually, when your night is ruined by somebody screaming next door all night and you can't sleep. then you're woken up at 7:00 a.m. by that same person slamming their doors and arguing with someone. You try to fix the terrible experience for them. To show them that this wasn't the norm at your place and that it's a one-off experience. That you want to show me a better experience. It was...

"Check in was slightly long as there was only one person in the counter and 4 guests ahead of us. The bathtub has rust stains."

"This was a brief stay for a concert at Raymond James. Everything was nice at the hotel, the shuttle is helpful. Restaurant was not open - only complaint. Good experience overall."

"Everything is well maintained."

"Cockroach in room. Fire in another room had us in the parking lot 3 hrs. Left for another hotel and it was a breath of fresh air. This location is amazing but hotel old and the cockroach was a bummer."

"Everything was great.Was a family trip and was amazing.My kids loved the pool and the amenities on the lobby."

"The staff was very helpful nice professional. The room was clean"

"Overpriced… smells terrible. We had to request clean towels since the ones provided were dirty. Got woken up by house keeping at 10am check out is at 12pm. Over all not great experience"

"Clean rooms and the staff was very nice!!! The lobby restaurant had great drinks the food was decent. The shop was convenient but pricey! My only true complaint was the rooms did not go lower than 70 so we were a little warm at night but the beds were very comfortable !"

"We love it"

"The best hotel"

"Everything was ok but one day I requested my room to be cleaned when I left that morning I came back at night and my room was the same I guess they forgot about it."

"Great"

"Loved it"

":)"

"Under construction,"

"My family and I always enjoy our stay at Hyatt House; we were greeted by Jade and Anthony who we met the first time we ever stayed at this hotel, few years back. It was wonderful seeing familar faces and they remembering us too. The other ladies at reception were great also. Our room was spacious and clean, having the studio with the kitchenette is helpful especially with babies/kids. Only con this time was the bed, its not terrible but it has seen its time, sunked in when I got in on my side,...

"Clean , great staff"