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"Beautiful room, everything you need. Balcony was a lovely addition. Helpful staff"

"Ground floor onto decking no privacy people walk past all the time looking directly onto the bed ! So hot and no a/c so the one big heavy door kept open all night so worried anyone could walk in! Just one tiny top window above door. 1 fan in the room doesn't do anything. Badly designed place and in a U shape so everyone opposite looks at each other too like a block of flats."

"Comfortable and well equipped room with air conditioning a particular benefit during the heat wave! Overall quality of service and food did not match the price level which was expensive for what was provided. In particular the additional charge for certain breakfast items, even though on a bed & breakfast rate was excessive. Service, though, was excellent including finding and keeping items we inadvertently left in the hotel room."

"Very dog friendly stay, dog allowed everywhere. Excellent crockery pitch across the small bridge for dog exercise and poo bin by entrance to hotel. Breakfast was great, though no cereal which was odd. Rooms well equipped, kettle and nespresso coffee maker, plus both still and sparkling water with fresh milk in the pantry (where there are also top ups of tea, coffee and water plus ice). Second time here and we'll be back again"

"The cottage was very cosy and had all the amenities we needed. The bed was so comfortable and everything was spotlessly clean."

"The room was really clean and well put together. The AC was a god sent considering the heat wave that was going on. Staff were exceptional. Food was great and we really enjoyed the roof top bar. Will definitely be back"

"Couldn't fault anything, lovely hotel in great setting. Staff very friendly and helpful"

"Spa was really good and friendly staff. Breakfast staff were friendly and welcoming."

"A really lovely hotel and the staff were all so friendly and attentive through our stay We did a spa morning whilst there and the massage was really good Also the restaurant was great with delicious food and a great setting especially sitting outside in the nice weather"

"Poor experience unfortunately. We checked in mid afternoon but, as we were attending an event elsewhere, we didn't get to our room until late evening. Firstly, we struggled to find our room as it was not clearly signed. On going into our room, we had no power at all. We had to prop open our door to let enough light in so that we could call somebody. They eventually resolved the issue and we managed to sleep, despite the very hard bed In the morning, the kettle was not working so we couldn't...

"Overall the room, pool, and breakfast were very nice. We also enjoyed the saunas."

"Breakfast was extortionate and dire. Not worth the money. It is outsourced and nothing to do with the hotel. The rooms are not cleaned everyday nor are the towels changed. Nobody comes to check for housekeeping. The room was like a sauna. Extremely hot rooms, creaky floors, dirty carpet and windows. Windows don't open. Bathroom water pressure is just awful. There is no fridge or airconditioning in the room. I didn't use the leisure facilities. Aircon is only around the reception area. The hotel...

"👍"

"The place itself was immaculate. However the moment we checked in we went to the spa where the cryotherapy was broken and we couldn’t order any refreshments as the lady said she couldn’t leave her post. We waited for over an hour and half for dinner and there was no advice on things to do on activities."

"Really enjoyed my stay here. Room was lovely and spacious, immaculately clean, super comfy bed, great shower and lovely toiletries and robes. Food delicious too. Can't fault it...excellent all round"

"Lovely stay, friendly helpful staff. Great location. Super comfy bed, full cooked breakfast was just ok, nothing special."

"Superbe hôtel, personnel aux petits soins."

"Breakfast very poor both days Closed the outside seating area (30d) and restaurant for a private party,they should think about the people staying in hotel o they did not. Check out,come down stairs to reception you could not move for people and also outside on pavement. + Room was excellent plus the Bar staff was excellent."

"An exceptionally lovely hotel in the heart of the equally lovely Cirencester. Excellent hotel, breakfast and staff! Highly recommend"

"It is a beautiful building in a lovely location. I’m not sure if the severe heat made a few things more difficult during our stay. We ate in the restaurant on Saturday evening, and although our food took quite a long time to arrive, what we did have was lovely and we really enjoyed it. A couple who were seated next to us after we had arrived received both their starter and main course before we got our food. We had ordered several starters and side dishes because we weren’t very hungry, so I’m...