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"The staff were excellent and friendly, the hotel was clean, the breakfast was lovely"

"Staff members excellent the service for breakfast was very good and very good selection of food. Room was a little bit in need of upgrade. Excellent location for walking to city centre "

"Tuvimos una muy buena experiencia en este hotel. El hotel tiene mucho caracter y esta ubicado en una muy buena zona. A unas pocas cuadras tienes acceso al Liverpool One, restaurantes y pubs. Es totalmente accesible a pie. Considerando que esta en una zona muy buena, también nos sorprendió que el hotel es muy tranquilo y no había ruido, lo cuál te permite dormir bien. El cuarto tenía más de lo que esperabamos, por que tenía un espacio con microondas, frigobar, vajilla y hasta una tarja para poder...

"Amazing hotel, staff polite and attentive - nothing was too much trouble. Breakfast was fantastic and building itself is lovely, a great stay."

"bar had a good selection but closed quite early for me "

"Rooms were nice and were clean. Only negatives were 1) there's not really a desk in the room . Only a round stool with no back on it so difficult if you're using the hotel for business. 2) There were no vegan main meals on the menu which is disappointing."

"The tv in the room didn’t work I called reception they said someone was on the way up to the room - they never came Peacock out side the room all night and morning squawking and people running up and down the corridors all night "

"Excellent stay"

"Bathrooms really nice and new, bedrooms could do with a lick of paint and more plugs, especially on dressing table. Hallway carpets smell a bit musty."

"Great location, room was perfect for us, handy discounted NCP car park just round the corner and a 2 min walk to Castle Street. Friendly and helpful staff. Would definitely stay here again."

"Room was nice and clean. Staff very good at reception."

"Really nice hotel! Feels more like a proper Hilton than a Garden Inn."

"The staff went above and beyond!!! The desk team were always so pleasant, the bartenders went out of their way to serve us and always knew what drinks we preferred. They supplied us with ice every night. (we are American and we love our ice water at the end of the day). The atmosphere of the hotel was a Beatle’s fan dream. The location is excellent in regards to Beatles tourist sites and the Royal Albert Dock. Within walking distance of several Liverpool cultural sights. The overall area feels...

"Continental breakfast - the bread wa"

"Pleasant stay"

"Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion."

"Excellent hotel. Comfortable rooms and good gym. "

"La señora de la limpieza solo como que según ella tendió la cama y muy mal tendida no nos dejó toallas nuevas no barrió no limpió"

"Not enough lift facilities at the premises"