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"Nice hotel within walking distance of the train station and town centre. Large room..which would benefit from a set of drawers though! Shower pressure wasn't great but overall we enjoyed our stay. Breakfast was nice but no pastries etc...if you didn't want a cooked one there wasn't much else. Good value...quiet location....we were glad not to be in the city centre on a Saturday night! Pool was lovely after a day of shopping."

"Very good"

"Really nice hotel! Feels more like a proper Hilton than a Garden Inn."

"Great old hotel, sadly now deteriorating. Staff in restaurants very surly and rude. Reception staff very helpful and manager doing a good job."

"Not enough lift facilities at the premises"

"Great"

"Perfect for our needs"

"Great location by the train station and close to the city centre. Staff were professional and friendly. Many unique features to the hotel like the centre garden, old hotel and the royalty themed King wing. Some of the areas are dated and starting to wear. Colours a bit loud, but a good value and location."

"Lo que más me gustó es el trato humano del personal."

"Arrived at the hotel to be told the Spa was closed with no contact from hotel beforehand. Had to battle for 45 mins to get a partial refund. A huge waste of time, very frustrating and will never return there again!"

"Lovely hotel in a walking distance from the town centre, highly recommend. Comfy beds, quiet area, lovely brekafast. The only thing I wasn't happy about it the fact that you can't open window at night and you have to sleep under AC."

"The bed was super comfy, the breakfast was really good and the staff were the happiest and friendliest that we have ever come across in a hotel. Thank you everyone for making our stay so relaxed and enjoyable"

"I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. "

"Only stayed night so did not manage to get in to the gym or pool. Room was nice and clean, although a little noisy at times from other guests passing the room. Easy to get too and close enough to Chester"

"Brilliant "

"Excellent location and friendly staff! There was a lovely lady called jules on the reception who was very helpful throughout my stay. Only bad thing is that the windows in the room don’t open so air can feel quite foisty but the aircon was good"

"Definitely book a room in the old part if possible. The new wing is beautiful and clean....but it takes about 10 minutes from check in to find your room...but you'll need a map! Gorgeous grounds, food was delicious. Will visit again."

"Beautiful place. The room was spacious and the bathroom updated. The building and the pub downstairs is very nice. Location is perfect to see everything Chester has to offer."

"We loved the rooms and the hotel. It is in a great location and there is good underground parking albeit £20 pn. Some of the rooms and areas are starting to look a little bit tatty in places. The chair I sat on in the dining area was quite disgusting. It was covered in stains. I would not bother with the breakfast. It is really terrible. We had the continental offering.Porridge tasted like the milk had gone off and took about 30 minutes from order to serving.My husband ordered toast and it was...