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"Splendid facility , immaculately clean with an extraordinary helpful staff that never stopped asking us if we needed anything else. Gold Level service allowed us a sumptuous free breakfast and an afternoon snack bar that substituted for dinner a number of times. We swam in the Health Club pool every morning and then head up for breakfast down the hall from our room. No view for us, but other rooms certainly had one. Expensive, but you get your money worth."

"The whole hotel smells very bad."

"The hotel and everything about it was fabulous! We travel all over the world. This was one of the best. I particularly like the health club with the Hot Tub, steam sauna, dry sauna and swimming pool. I would stay again in a heartbeat."

"The staff have been helpful, cheerful and polite. The breakfast tables were cleaned immediately after someone left. The room was clean. The look out of the window wasn’t on the bay but construction cranes and a massive tree. I wouldn’t cut the tree though to clear the view. The construction is not under hotel’s control. Overall, nice central area with many old trees and multiple cafes close by."

"The location was perfect for visiting downtown Victoria. Very clean."

"Other than rowdy guests the stay was everything we were expecting/wanted."

"Beautiful hotel in a great location, we were able to walk to everything we wanted to in town. We would definitely stay again."

"Terrible pillows"

"Loved the location. Hotel was perfect ."

"Staff were friendly and helpful from check-in to check-out. Our room, the hallway and lobby were very clean. Very comfortable bed."

"You will like the “Great Room” to play pool or watch one of 4 TV’s. There’s also a piano in the great room. Continental breakfast with a pancake maker."

"Good hotel right in downtown Victoria, close to the waterfront and in walking distance of Parliament. Staff were very helpful and the check-in process was quick and straightforward. I arrived after a full day on the road, Cadence"

"The Arbutus Inn is a jewel. This property is fully renovated with a beautiful lobby, new carpets in hallways and the rooms are well appointed with new floors/carpets and bathrooms/kitchenette. The location is just north of downtown Victoria and offered a quiet overnight The staff were super and arrival and departure were both quick and very helpful. We were able to find restaurants for dinner and breakfast both within a 10-15 min walk. Parking at the Arbutus was easy and free. We were very...

"Breakfast was great and maintained well"

"In addition to the hotel being excellent it was an easy, short walking distance to everywhere in town."

"Beautiful location!"

"Located in Downtown itself, walking distance to the Harbour area, valet parking available but sometimes the front waiting area might be full esp if you are on peak season, clean rooms, kitchen has all the basic amenities, best for families"

"All good"

"All around always great staying at Oswego Hotel"