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"Good location. Fairly nice hotel. The room we got had a balcony but it was just average. There is no air conditioning which is annoying for the summer and no fan."

"The room is very small. One thing I never like is that one side of the double bed is against the wall so getting up in the middle of the night is really difficult for the person sleeping on that side. Also the bathroom is in the bedroom and is separated by frosted glass. So you can hear everything going on in there(!) The location was fantastic. Couldn't be better. Breakfast was good."

"Efficient check-in. Decent room (very clean) with well-designed interior. Free breakfast a real bonus and staff in the dining area very proficient in keeping the place clean. Front desk could be a little more welcoming when coming in/out. A ‘hello’ or ‘bye’ adds a lot."

"很好的服務，體驗，地點"

"BEAUTIFUL HOTEL WITH THE MOST AMAZING STAFF. WENT ABOVE AND BEYOND TO MAKE SURE WE HAD A PERFECT STAY. THANK YOU!"

"Lovely stay, beautiful balcony looking over the garden. Very peaceful."

"The staff was very helpful"

"The room was comfortable, large, and clean. It has air conditioning which was essential for us as there was a heat wave. Large bathroom. Outlets at bedside. Nice amenities. Coffee/Tea/water/cookies in room. There is a small fridge but it wasn’t very cool. Lovely view. Friendly staff. Nice lounge and bar. The restaurant was being renewed so food options weren’t great. But future options should be wonderful as a Gordon Ramsey restaurant is in process. Hotel is central to everything and area is...

"Beautiful old building and friendly welcome. Staff really helpful and room was spacious with lovely decor and a stunning view across the city and the valley. Peaceful location a mile out of the main centre of Bath, up a hill, but easily reached by regular bus service if arriving by train."

"Really helpful staff just wished id stayed longer to really get to know this Hotel"

"In my booking confirmation via Expedia the price for parking was confirmed to be 30 GBP per night, which is already quite expensive. However upon arrival the price was 50 GBP per night, which is just useless. Other hotels are able to honor the price confirmed at the time of the booking for existing bookings also when the car park is managed through an external company. During our time in the hotel the lift was broken which was a major annoyance. The rooms are very small for a family with four...

"All the Staff are lovely and the hotel is very pretty! Cannot fault anything! Thank you "

"This is one of the best hotels I’ve ever stayed in! What a delight! The bath prioriy is Charming s, beautiful, well appointed, and has really very helpful and kind staff. I will be kind and not tell you the hotel I was originally in, but it was horrible. The bath priorit is fantastic! The Spa was an added benefit as are the beautiful gardens! Thank you, Dylan and team. What a great stay."

"Nice quiet hotel near the station so quite handy. Lots to do within walkable distance. Staff was exceptionally friendly and helpful. Only downer was the elevator that was out of order."

"Great room with best appliances and very clean. Staff are extremely helpful and the WhatsApp messaging works really well and avoids having to go to reception with every query. The rooms could benefit from built in air conditioning, however we were provided with a portable one immediately on request. The restaurant offers good food but not a huge selection and the service is very slow for both dinner and breakfast. The spa area is great with both an outdoor regular pool plus a heated pool with...

"Beautiful, out of the way b&b. The staff are so nice, and helpful."

"The hotel was small, which we really liked, and our room was located in a separate building just a few doors down from the main reception and breakfast area. The room itself was enormous and featured two chandeliers, which complemented the character and style of the space beautifully. Owing to the recent warm weather, the room was very hot, but thankfully a fan was provided, which was an absolute lifesaver. Breakfast was one of the best we’ve had, with an excellent selection that included...

"Was good breakfast, very low range of meals at night, room was very odd, floor was very uneven in bedroom and the bathroom was not level. Door of room had a big gap that showed how uneven the floor was."