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" The location of the hotel isn’t in a comfortable part of town. The economy room was very small, claustrophobic, uncomfortable for me. When the room was booked I wasn’t made aware of what the rooms condition would be. It did have a small fridge, microwave, tv with satellite, shower that was ok, double bed with hard pillows. Couldn’t open the curtains as others could see in. It was an old motel set up. Wouldn’t recommend it."

"Beautiful location, incredible spa, and Diamond Club certainly worth it. The restaurants are okay, nothing special, but overall the resort is great. We went for skiing, but definitely plan to make another trip during summer season. Indoor pool and hot tub were great for taking our toddler."

"While doing our mandatory bug inspection, we found the mattresses to be disgustingly stained. "

"Pike’s Waterfront Lodge is my absolute go-to whenever I visit Alaska—I’ve stayed here in both summer and winter, and it never disappoints. It’s one of the best places to view the Northern Lights right from the comfort of your hotel. The location is breathtaking, especially with the river completely frozen, creating a truly magical setting. The staff is incredibly friendly and helpful, making every stay exceptional."

"Waited almost an hour for shuttle after calling 3 times. Room was in basement dark and depressing "

"A 5 minute walk from the train depot and with great breakfasts this is an ideal base for Alaskan Railroad travel. Shuttle from airport and to the train if needed."

"Convenient location close to the airport, but not so close that planes would wake you up. I have stayed here many times and always have a good experience."

"Restraint staff not existing waited 15 minutes to try to be seated no one in site left restraunt. "

"Room was clean and well stocked. Newly remodeled room and building. Conveniently located downtown. Secure neighborhood. Hotel staff was very friendly, courteous and prompt. Only areas needing improvement were hotter water temperature of water out of shower and better perimeter security. An exterior door was noted to be ajar at one point. Would definitely stay here again and highly recommend to others."

"Clean "

"Staff was amazing, rooms were excellent, didn’t really go to breakfast but it did look good and had fun in the pool throughout the whole stay. Will definitely be going back again"

"The staff was friendly and helpful. The parking was a little difficult for older guests"

"Staffs here are OK but poorly managed. My room wasn't ready for check in time. After my check in, I found that the room was missing refrigerator. Previous guest's (?) hairs in shower, sink and bathroom floor... ... Nothing devastating but poorly managed."

"It was a nice stay. Staff was attentive. Room was unique and comfortable albeit slightly small"

"Great stuff and clean "

"the rooms where very clean, but the area around is not so good, to go to the centre of Anchorage you will need about 45 minutes by walk one way, but it is a good point for activities, but it will be better, to rent a car, because bus station is not near and the bus don't go very often"

"Best to choose another hotel!"

"Clean with a friendly staff"

"There were hairs on the bathroom counter, and there was food left in the refrigerator. Also, duvet on comforter was dirty. As well as comforter."

"Nice location"