"When I arrived I found a pair of used boxers and shorts underneath the bathroom sink. Which clearly told me that the room was not properly cleaned. I also found multiple burn marks on my comforter. Although this was supposed to be a “hypoallergenic” room and “smoke free” environment. The toilet I had in my room also kept breaking during flushing and I would have to lift the back of the bowl to properly align the plunger. "

"Everything and everyone is always excellent and professional thanks again "