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"Very excellent service"

"Good"

"Parking was way too expensive and hard to understand"

"Fantastic hotel, large room, double sinks, lovely kitchen area with everything you need. Beds really comfy and amazing views. Breakfast great addition!"

"The rooms are small but the space is used so effectively they did not feel small at all. I paid extra for the breakfast buffet and it was worth it! The food was very high quality. The location was convenient for walking around downtown town and was on the bus route for all the museums. I would stay here again."

"Everyone was very nice and the room was amazing with great views."

"I expected a premium experience at LondonHouse Chicago, but my stay was marked by repeated customer service failures. I paid approximately $1,600 for a four-night stay and was charged a mandatory destination fee that included a food credit I was never able to use. I was told hotel guests would have priority access to the rooftop, yet it was overcrowded, and I couldn’t even reach the bar. At the lower-level bar, empty reserved tables sat unused while no one acknowledged us, including the...

"Wife and I always come back to the Waldorf Astoria-Chicago as our preferred hotel in downtown. We’ve experienced a bunch, but none ever truly make us want to call it home."

"Perfect place to stay in"