"I want to start off by saying that we really enjoyed staying at the Maya Palace. We have been going for the past 3 tears staying at their different hotels and by far the Maya Palace is our favorite. However, we were very disappointed with not being able to get a fresh coconut! If you have them in the resort, why not offer them to the guests even if it is a surcharge? Being surrounded by palms and coconuts and not being able to enjoy a fresh coconut by the beach is truly annoying. Also, the...

"Really nice place, first day PLS make sure you travel the rest of the resorts and understand all the activities available this will help you plan ur days better. the arcade was not included and a few water activities were additional cost as well. overall the staff were super nice and our stay was very comfortable and relaxing. Reserve your restaurants first day. The buffet definitely felt some days were better than others, if you don’t like the food at one place walk a few minutes to the...

"The hotel is huge, lots of activities, and entertainment. Perfect for all age groups because there’s stuff for everyone to do. Recommend staying at the palace, colonial or caribe."

"We liked it so much that we extended our stay for two nights! Food is diverse and delicious especially for a All Inclusive. Sit down restaurants are very good but you do need to book with time. Staff is so friendly and welcoming! I absolutely love the hotel. Can’t wait to be back next year! I’d have paid for the Premium package if I knew the differences before booking! Is not very clear when you book though Expedia!"

"It was an incredible holiday! The pools, grounds, rooms and the buffet were so good! Love the bus transport to the mall! Very huge hotel.. get prepared to walk!"

"We recently stayed at Barceló Maya Beach and had a good overall experience. The beach is had seaweed but we walked over to the colonial beach and it was much better, the grounds are well maintained, and there are plenty of activities for children. What really stood out was the exceptional service. A special thank you to Selene at the breakfast buffet, who always greeted us with a smile and made our mornings enjoyable. Ileny at the pool provided outstanding service and was incredibly attentive...