البحث عن فنادق في وسط ماساتشوستس من SAR 317

"Had a 2 night stay booked but only stayed one. The pool was by appointment only due to a dance competition at the hotel. We, myself and 2 kids, were notified on check in and subsequently told that it was all booked until Sunday afternoon. This was part of the reason for us staying here and normally would just adjust but when I asked a couple questions the person I was dealing with was rude and dismissive. I asked to be refunded for the second night and we would check out. Crickets. No response...

"Convenient location"

"The restaurant served a rotten food fish to me. The floor was unleveled. A men's chest was not affixed to the wall and whith an unleveled floor it can fall and hurt a child on room 5."

"Professional"

"Our corner room was spacious. The staff was friendly, helpful in restaurant recommendations. Bar was quiet and bar tender was friendly."

"We had a wonderful experience with the customer service. Ryan was exceptional and made the check-in process seamless and welcoming. The rest of the staff were equally kind and professional, including during check-out, which left a great impression. The room itself was comfortable overall. Although the carpet could have been vacuumed more thoroughly, it was not a major concern. The linens were fresh, clean, and very soft, and we especially appreciated the extra towels that were provided. There...

"Staff was beyond helpful. We had a wedding party staying there."

"Great hotel in Worcester. Clean, safe with a great team and good restaurant. Would definitely return."

"We had a good stay. Centrally located near restaurants, shopping, and major highways."

"I would say softer and larger bath towels. Otherwise everything was great"

"The hotel is fairly new, great looking friendly and breakfast was nicely serviced. The rooms could be cleaner, I had 2 rooms and the whole time there was a funny smell, and spots on the floor by the barn door, shower door had spots to as if not cleaned properly. Otherwise it’s a great stay!"

"Room was clean, service was great. Food at the bar was delicious."

"The Staff are wonderful."

"It was clean and convenient. Staff was super helpful."

"I think breakfast should have been included and for the price you paid for the room they should have stated that parking wasnt included.i also have never stayed in a place that they didnt have free coffee in the lobby .my husband at a test at umass main campus at 730 so we stayed at the courtyard Marriott because we also live over 75 minutes away.i didn't make coffee in the room because my husband was NPO after midnight.i was so disappointed that when we got back at 930am no coffee and...

"Nice clean hotel. The restaurant staff was fantastic and even opened the cafe early so we could get something to go before an early morning game. Highly recommend."

"So kind and great locations!"

"The breakfast was the best I've had, much better than just fruit and cereal bars to go. This was full plates, warm food, eggs, cereal, oatmeal, juice, fruit, yogurt etc. Very friendly staff helping with the buffet style setup. They were always friendly when I needed change for the laundry facilities. Nothing ever seemed to be a bother. I even extended my stay and the person helping me was so nice and gave me clear instructions on how to rebook and keep the same room to avoid moving all our...

"Once again, we didn't have a clean bathroom. Unfortunately, but unlike the last place on our travels, these people were very accommodating. They said they'd clean the bathroom, give us a new room. The customer service was out of the park.They took care of all our needs here.I was just a little sad.Teresa was the lady's name didn't clean the bathroom before we got there.There was use soap in the shower hair in the shower.I just don't understand maybe i'm missing something.And you guys leave soap...