Find hotels in Carpentersville, IL from SAR 199

"Good for the price. Comfortable bed. Coffee was pretty bad but breakfast was standard. Had issues with the room card and had to get rekeyed. Otherwise ok."

"had an overall decent stay at the property. The room, bed, and washroom were clean and well-maintained, which I really appreciated. However, there were a couple of issues. The heater in the bedroom was not working, which made the room uncomfortable. Also, the balcony door/window was difficult to slide and did not open easily. Another point I would like to mention is the check-in and check-out timing. The check-in time is at 3 PM and check-out is at 11 AM, which feels quite limited for the price being charged. It would be better if the hotel could consider extending these timings to provide more value to guests. On a positive note, the front desk staff were very friendly, polite, and helpful throughout my stay, which made the experience better. Overall, a good stay, but a few improvements would make it much better."

"Booked the trip months in advance, paying almost $200 a night. Then the trip came and my step dad found rates at only $100 a night on their website. The room was clean and nice for 2 queen beds, my only complaint about the room was that there was NO microwave. We later found a community one behind the check-in desk at the lobby. It was just very inconvenient since we needed it at least twice a day. Plus, the pool and hot tub were in a completely different building, across the parking lot. But the staff was nice. The hot tub was fairly clean and the beds were comfortable. Being a Spa, I thought that we would get massages or maybe facials. A 1 hour massage was $175. Way too expensive for me. We would have been better off going to a nice hotel vs the fancy spa."

"Everything was exquisite"

"Hotel was clean, staff was friendly, room looked like the floors were updated but the rest of the room could use updated with furniture and paint but the bed was really comfortable and the location is great"

"There was no shower curtain "

"We needed a clean and quiet place to stay, rest and recharge after our business trip. This place really fit the bill. Lots of nice restaurants nearby. Would stay again."

"As helpful as the front desk staff was, the halls smelled, our room had a terrible smell of mildew and the air conditioner/heater unit would smell like burnt hair when it was turned on. We found bugs (carpet Beatles/ants) and were offered a discount if we stayed another night only to be offered a discount on a weekend rate which was just as much as the room was. I was not happy with this and would never recommend it."

"Property is strangely located, but surprising quite. "