ابحث عن فنادق بالقرب من Caleta Chac-hal-al، في إكسبو ها من SAR 192

"Property is very beautiful, food in Mexican restaurant needs to be updated more for a Mexican menu, Paul’s Beach everything it’s very nice, some of the staff was amazing. Very good customer service. only one Lady where you’re making reservation for restaurants she didn’t was so pleasant. Thank you so much for everything we enjoyed our stay"

"Communication was excellent and friendly. Great location! Easy walk to tennis and restaurants. Very spacious apartment in a lovely villa. A/C worked great. I wish the pool was not murky and the towels were not synthetic. Again the location, the apartment, the staff were wonderful and I really liked the vibrant floral pattern of the sheets."

"need fan or a window in the bathroom and a door to the shower"

"Súper buen servicio 🙌"

"The staff was excellent and the whole experience was great. Plan on booking there again next year."

"The property ground’s continue to be well maintained but the rooms are beginning to age with upgrades required in the bathrooms, room furniture and drapes/curtains. We had some issues with the rooms and asked the preferred teams to reassign rooms which was quickly supported. The waterpark and dolphin exhibit were both closed and the pool at the caribe was not being cleaned daily near the swim up bar. Meals were good at the restaurants overall but a couple issues stood out with caribe buffet...

"In the bathroom exhaust fan doesn't exist which is horrible for the environment and customers. Mold on top of the caulking inside the tub. AC thermostat won't work. Always blowing cold air non-stop."

"Todo excelente sigan asi tremendo servicio"

"Все прошло отлично!!!"

"Los restaurantes, increíbles. Mi único comentario de mejora, seria modernizar las televisiones de las suites, pero es un detalle menor."

"The room was cozy and clean with ac. The staff was helpful about planning out our day and went above and beyond. Breakfast was also a very nice touch and enjoyed by the family. Would stay here again. Thanks to the team at Casa Gem."