Find hotels in Boroughbridge from SAR 218

"We stayed in a twin room. It was very dark, and the bathroom was quite small. We did not even have a place to hang the hand towel. Room service was quick, but the restaurant was quite slow. Great location!"

"Great location ,great hotel , very Grand !"

"The room was ok on arrival if you look past the stains on the carpet and hole in the hand towel. When I opened the hand towel a big clump of dark brown hair fell out of it. Made me feel sick. Staff were nice. Check in was horrendous with only one person on the desk so a massive queue had formed. They take £100 off your card “in case” you spend anything on your room during your stay. Parking is ridiculous at £18 a night and a tiny car park it’s difficult to find a spot. Preparations for a wedding stopped us using the overflow car park. Restaurant food was barely ok and very expensive. We were asked if we’d like water for the table then charged £4.50 for the pleasure. Saying that breakfast is wonderful with lots of choice. The spa treatments were fully booked all weekend due to the wedding but the pool etc was available. Don’t use the lockers. If you’re lucky enough to get into one you won’t be able to use it again to get your belongings back as the locks are dodgy. The reception staff have to come in and smash the door off to get you your things out. They advertise free WiFi but we could never log on. The TV doesn’t connect either so only the usual channels to watch. All in all with the tired rooms, poor parking and poor food the stay is overpriced and definitely not a luxury stay. I wouldn’t go back."

"The apartment was very clean, well laid out and everything you could need for a good weekend away but the bed was supposed to be a king and was only a double and it was also the most uncomfortable bed I have ever slept on which is my only complaint with the apartment but it would be nice to be able to have a good and comfortable night's sleep."

"Hotel and staff were very good. Only issue we had were noisy guests on our floor shouting late at night. That's not something we expected in a Hilton brand property."

"All great apart from confusion about meal discount which was sorted via reception, for which thanks. Please ensure all restaurant and bar staff are aware of the Harrogate visitor card discount. All other staff apart from bar member who refused the discount (eve of 160526) were excellent. Food great. Room great. "

"The hotel is lovely and perfect location, we have stayed before but this time the drinks were flat and when we asked for another, they tried to charge us and we went for breakfast at 10am, breakfast is until 11am, there was barely any hot food left and we were told they weren’t making any more. They did eventually make more but by then my partner had finished his food so we left it."

"Great room. Bed extremely comfortable. Fantastic location "

"Lovely hotel, nice decor, beautiful local toiletries & amazing staff.loved my stay. "