"Having stayed at a different Barcelo this one was below par. Complained about tv signal on night 1 and nothing done to rectify for 25 hours, even then it didn't work again the entire time. Complained a 2nd time and still nothing done. Staff were not very helpful. Air-conditioning not working in gym. Disappointed in this compared to our previous stay in lanzarote which was outstanding"

"On arrival our room type wasn’t available as the air conditioning wasn’t working however a delux room was allocated and the appropriate compensation was given. We switched to all inclusive at the last minute and found it was one of the best we had. The only frustrating thing was not being able to have the bar menu between 1-4pm. The staff were all friendly and the property was maintained. We will likely return in the future."