Find all hotels by Independent in Belen, NM

"The breakfast was not good. Ran out of muffins and bagels. They didn’t have cream cheese or peanut butter for them. They had vouchers for breakfast so you couldn’t go and eat as much as you wanted. Also there was no cream or coffee maker in the room. Room was very clean and the beds were very comfortable in one room but the other room was very cold because the window wouldn’t close and you could hear noise from outside also the woman in the next room was talking very loud until two am so we couldn’t get good sleep."

"clean property "

"Good stay"

"Breakfast was fantastic! Every staff member was so respectful and accommodating. Rose the van driver is an absolute jewel! The room was very comfy. We loved our stay"

"There were no coffee makers in the rooms. They didn't have ice buckets. The breakfast was terrible. We were told that they couldn't find their egg pans! And it was so noisy that each room had ear plugs. One person on the front desk was polite but the other two at the desk made you feel like you were bothering them."

"Yes"

"The staff was incredibly helpful, my flight was delayed due to weather issues, I arrived to the property a little after 1am. The staff greeted me and made sure I got to my room. In the morning I went downstairs for complementary breakfast and it was good. I was on the third floor and I didn’t hear any noise, the bed was comfortable and the room was clean. Complementary water and coffee all day and free shuttle to and from the airport. I had a great experience!"

"Overall the stay was great....the gym was really nice...the only issue was, all but one treadmill was broken. The amenities fee process could have been more transparent. The staff was amazing."

"The room was clean and spacious. The gym had a lot of different type of equipment, and the pool was nice as well. The restaurants and Casino are always enjoyable! The room did get a little humid during the nighttime or after showers."