"Great area and amazing staff. My only annoyance was that the door to the bathroom was glass and there was about an inch of space between the door and the wall so there was very very little privacy."

"Check in took 45 minutes Deli attendant not friendly or even acknowledging guests at 7 am when trying to get coffee Hallways dirty Elevator didn’t work properly Room was dirty mold in shower cobwebs in all room corners Mirrors/glass not clean Room carpet dirty Bathroom tiles cracked and tile grout missing Just a disgusting experience"

"Room was dirty and smelled really bad. I asked the staff to address the smell but they were not overly responsive. Overall not a great hotel and I wouldn’t stay there again for the price."

"Great place to use as an airport layover stop."

"Das Personal war sehr freundlich. Im ersten Eindruck meinte man das Hotel bzw das Zimmer ist okay. Dann haben wir das Bad genutzt. 3 Tage dort und nicht geduscht. Der Duschkopf total verkalkt. Die Dusche und Badewanne in einem hat einen sehr hohen Einstieg. Schimmel in den Fugen. Der Siphon im Waschbecken voller Haare, aber nicht meine! Bett war sauber, allerdings mit Flecken. Das Frühstück: keinen Schinken, dafür Spiegeleier, Bohnen, Rösti, Bratwurst. Ansonsten Toast und Croissant. Marmelade,...

"Staff was very helpful, room was clean, very convenient with the train station next door"

"An amazing place to stay right in the heart of Edinburgh! Ideal location for families. The breakfast was great and staff were friendly."

"We recently stayed, and while it was a good location, the staff were not friendly at all. From check in to breakfast service, staff was put out, and grumpy."