"For the cost of the stay, I thought it was phenomenal for what I paid. Everything was very clean and everybody I encountered was extremely accommodating. I stayed here as an alternative to the gaylord convention center for a conference that I had there, because it was more cost-effective, but everything was in very close distance and I had a great stay."

"I have visited twice, my family and I love it here! We stayed during Spring Break and the staff was great. Had breakfast at the Media, enjoyed the pool all weekend. There was some confusion on the pool hours, at check in we were told the pool closes at 7pm, bar staff said 8pm. It was learned that the lazy river and kiddie section close at 7pm, the heated pool lounge area stay open till 10pm. Will definitely be returning. 10/10 recommend, family oriented, clean and great staff."

"Didnt have breakfast or use the pool "

"En general, el servicio del personal fue bueno. El problema de este hotel es que necesita una renovación completa, ya que se siente anticuado, con acabados pasados de moda. La unidad de aire acondicionado en la habitación es muy ruidosa y el buffet de desayuno bastante básico. Comparado con el Hilton, que está en la misma zona, la diferencia es muy evidente."

"Staff was very friendly!"

"Great place to stay in the middle of everything in Plano/Frisco! Will not disappoint. "

"This is supposed to be a luxury hotel and that was not the experience. The rooms were fine, but nothing more elevated than a Holiday Inn Express. An hour and a half to get brunch (open seating) when there were only 12 people in the restaurant. No manager. No bartender. There was a noisy party in the restaurant who would not be escorted out to the lobby - they were not patrons. Wait staff was not trained in even the simplest of procedures (pour water in the water glasses; bring everyone's food...

"The hotel was clean. Staff were friendly and attentive. Great location "