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"This hotel has beautiful grounds and amenities. The pool is amazing for kids/families and the pitch and putt, nature trail and playground is a great space for kids to run around and burn off their energy. We found all the staff to be very kind and helpful. However, we found the rooms to be quite small and the beds/mattresses were quite uncomfortable."

"Rooms were tiny. Very few outlets. But great central location."

"We found the breakfast to be quite basic, and very poor for gluten free options. The Bar & Grill was good for non GF food & had a lively atmosphere. Our room was ok, but the shower tray in the bathroom was stained, which made it appear dirty. Overall the bathroom needed a bit of updating. The staff were excellent!"

"Location is good right meat to a bus route that can take you right downtown. However it is not well maintained. Like broken tile in the bathroom. Stain on carpet and couch. Could use a real renovation."

"Central location to the Royal Mile. Staff were very cheerful and most welcoming. They allowed us to store our luggage before and after we checked in and out."

"The location was great but the curtains were too small to darken the rooms, website states free breakfast but it is not free, very noisy from inside and outside, the bathroom layout was awful. Poorly designed."

"Efficient staff"

"Great room, friendly staff"

"Tiny room in need of repair with no amenities, soundproofing, air conditioning or ability to open window more than a crack to get a breeze, only two thin pillows and one blanket for two separate beds, unhelpful, impolite staff member, and only pay-per-use parking."

"The location is good and the design of the lobby is nice BUT the cleaning is very poor: 1- The shower is unclean at least in our room. 2- We asked them more than 3 times after they “clean” the room to make the bed and take the trash out. How do you clean the room if you don’t empty the trash bin or make the bed? 3- The lightbulb was flickering in the bathroom and it delays when it’s switched on. 4- The WiFi is slow."

"Rooms are small and tired Many rooms are close to a nightclub so sleep is poor or non existent Breakfast is basic and busy Staff are very nice Location is excellent"

"Our room was very poorly maintained, with many bathroom fittings loose on the walls. Only one of the two spotlights was working, the shaving light didn't work, the shower head kept sliding down and the shower hose was very short (cheap) and couldn't be raised enough for a devent shower. The extractor fan didn't work (vital for hygiene in an internal room). In the bedroom our "double" bed was just two very hard single beds pushed together with single duvets and only one pillow. One of the...

"The staff were great and the room was clean and spacious."

"Very convenient to Waverly, staff very helpful"