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"Rooms were too hot no air"

"Clean and comfortable. Terrific staff, who also helped us with tips to get to several sightseeing locations. Amazing breakfast! Room was on the small side, but only two hooks for all our towels and no closet. No washcloths either. Room temp controls were touch pad and hard to understand, but staff came quickly to help."

"Very good location particularly for choice of restaurants and cafes nearby. Climb up to most of the Fringe venues meant we usually stayed out until early evening before getting ready for dinner and an evening show. We saw three in Hoots in the actual hotel but they ranked amongst the less successful we saw. One even said we should go to the Pleasance if we wanted clean humour. So we did. Meals: one dinner and one breakfast in the hotel were good. Room was of good standard though could have used...

"The bathroom smells like sewage. Told the reception staff and they said they would look into it ."

"The location is excellent. The staff was superb. Food at breakfast, lunch, afternoon tea and dinner were very good. Suite was well maintained."

"LOCATION FABULOUS"

"Room had mould around shower. No fan in room. (Very warm when stayed)."

"We liked the friendly staff, breakfast, cleanliness, comfy beds, warm powerful shower, tea and coffee on tap (using a machine in the communal dining room, with REAL FRESH milk- there's no kettle in the room and no long life milk). The tram to airport/Edinburgh is a 5 to 10 minute walk, and the train station is just a bit further on. There's a cheap(ish) restaurant up the road, a 25 minute walk. We didn't like the temperature of the room- it was cold and turning up the air con didn't work. We...

"Check in was very impersonal. Self help screens with no explanation about available facilities or food options. Needed to find a member of staff to find out times for breakfast, and where facilities such as the gym was. There was no information in the room."

"The location is good and the design of the lobby is nice BUT the cleaning is very poor: 1- The shower is unclean at least in our room. 2- We asked them more than 3 times after they “clean” the room to make the bed and take the trash out. How do you clean the room if you don’t empty the trash bin or make the bed? 3- The lightbulb was flickering in the bathroom and it delays when it’s switched on. 4- The WiFi is slow."

"A unique hotel. Walking in off the street to the reception area and learning you are on the 4th floor was an eye opener. The hotel room was spacious enough for the two of us. The breakfast was very good. Located within easy walking distance to all the major sights and close enough to the train station. We would definitely stay here again."

"Close to everything"

"Fantastic experience, second time."

"La proximité des attractions touristiques et la gentillesse du personnel!"