"While the staff was amazing and the property was very beautiful, the roads to get to the hotel were not paved. Not only were they not paved but at some point they (local government) closed the entrance and no one was notified. It took me contacting the hotel so the concierge could walk us through how to get to the hotel. It was not until two days later when I complained that we received a letter and a map. This was not well planned with the city. Very disappointing."
"While the staff was amazing and the property was very beautiful, the roads to get to the hotel were not paved. Not only were they not paved but at some point they (local government) closed the entrance and no one was notified. It took me contacting the hotel so the concierge could walk us through how to get to the hotel. It was not until two days later when I complained that we received a letter and a map. This was not well planned with the city. Very disappointing."
Mayra